{"id":118253,"date":"2026-02-04T10:00:39","date_gmt":"2026-02-04T03:00:39","guid":{"rendered":"https:\/\/wp.eastgate-software.com\/?p=118253"},"modified":"2026-04-01T15:20:23","modified_gmt":"2026-04-01T08:20:23","slug":"accenture-insurers-increase-ai-investment-despite-skills-gaps","status":"publish","type":"post","link":"https:\/\/wp.eastgate-software.com\/jp\/accenture-insurers-increase-ai-investment-despite-skills-gaps\/","title":{"rendered":"Accenture: Insurers Increase AI Investment Despite Skills Gaps"},"content":{"rendered":"<p><span data-contrast=\"auto\">Insurance executives are planning to significantly increase AI investment in 2026. Even as skills sho<\/span><span data-contrast=\"auto\">rtages and workforce readiness\u00a0emerge\u00a0as major constraints, according to Accenture\u2019s\u00a0Pulse of Change\u00a0survey.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">The study surveyed 3,650 C-suite leaders across 20 industries and countries, including 218 senior insurance executives. It found that 90% of insurance leaders expect to raise AI spending over the next year. With 85% viewing AI primarily as a driver of revenue growth rather than cost reduction.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">AI adoption in insurance is en<\/span><span data-contrast=\"auto\">tering an enterprise-scale phase. Around 34% of insurers are now deploying AI agents across multiple functions, signaling a move away from isolated pilots toward operational use. Nearly a third of C-suite leaders report frequent use of generative AI. Furthermore, almost one in three organizations is rebuilding entire business processes with AI embedded at the core.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">However, Accenture warns that investment alone is not translating into sustainable value. More than half of employees (54%) report that low-quality or misleading AI outputs are undermining productivity, while 35% of executives acknowledge that progress depends on improving data foundations and digital capabilities.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">A widening gap between leadership ambition and workforce readiness is\u00a0emerging. Fewer than 10% of organizations are redesigning employee roles to align with AI-driven processes, and only 40% of workers say their training has prepared them for new AI responsibilities. Employee engagement with AI tools is also declining, with regular usage dropping 10 percentage points since mid-2025.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Despite ongoing debate about a potential AI investment bubble, executive confidence\u00a0remains\u00a0high.\u00a0Nearly half\u00a0of insurance leaders say they would increase AI spending even if market conditions deteriorated, and 82% expect further organizational change in 2026.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Accenture concludes that the primary barrier to AI value creation is not technology maturity, but\u00a0people\u00a0readiness. Closing the gap between AI investment and workforce capability will\u00a0determine\u00a0whether insurers can convert AI ambition into measurable growth.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">\u30bd\u30fc\u30b9\uff1a<\/span><\/b><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/p>\n<p><a href=\"https:\/\/www.artificialintelligence-news.com\/news\/accenture-report-on-ai-in-insurance-sector\/\"><span data-contrast=\"none\">https:\/\/www.artificialintelligence-news.com\/news\/accenture-report-on-ai-in-insurance-sector\/<\/span><\/a><span data-contrast=\"auto\">\u00a0<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/p>","protected":false},"excerpt":{"rendered":"<p>Insurance executives are planning to significantly increase AI investment in 2026. Even as skills shortages and workforce readiness\u00a0emerge\u00a0as major constraints, according to Accenture\u2019s\u00a0Pulse of Change\u00a0survey.\u00a0 The study surveyed 3,650 C-suite leaders across 20 industries and countries, including 218 senior insurance executives. It found that 90% of insurance leaders expect to raise AI spending over the next year. With 85% viewing AI primarily as a driver of revenue growth rather than cost reduction.\u00a0 AI adoption in insurance is entering an enterprise-scale phase. Around 34% of insurers are now deploying AI agents across multiple functions, signaling a move away from isolated pilots toward operational use. Nearly a third of C-suite leaders report [&hellip;]<\/p>","protected":false},"author":238283293,"featured_media":118255,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_crdt_document":"","inline_featured_image":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1584],"tags":[1488,1713,1695],"class_list":["post-118253","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tech-enthusiast","tag-ai","tag-ai-investment","tag-roi"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.4 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Accenture: Insurers Increase AI Investment Despite Skills Gaps - Eastgate Software<\/title>\n<meta name=\"description\" content=\"Accenture research shows insurers plan higher AI investment in 2026, but skills shortages and data quality issues threaten ROI.\" 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