{"id":116654,"date":"2025-10-23T10:00:55","date_gmt":"2025-10-23T03:00:55","guid":{"rendered":"https:\/\/wp.eastgate-software.com\/?p=116654"},"modified":"2026-04-01T15:21:43","modified_gmt":"2026-04-01T08:21:43","slug":"consumer-facing-industries-global-surge-in-ai-agent-adoption","status":"publish","type":"post","link":"https:\/\/wp.eastgate-software.com\/jp\/consumer-facing-industries-global-surge-in-ai-agent-adoption\/","title":{"rendered":"\u6d88\u8cbb\u8005\u5411\u3051\u7523\u696d\u306b\u304a\u3051\u308bAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u5c0e\u5165\u306e\u4e16\u754c\u7684\u306a\u6025\u5897"},"content":{"rendered":"<p><span data-contrast=\"auto\">\u65b0\u3057\u3044 <\/span><b><span data-contrast=\"auto\">Salesforce Agentic \u30a8\u30f3\u30bf\u30fc\u30d7\u30e9\u30a4\u30ba \u30a4\u30f3\u30c7\u30c3\u30af\u30b9<\/span><\/b><span data-contrast=\"auto\"> \u660e\u3089\u304b\u306b <\/span><b><span data-contrast=\"auto\">\u5c0f\u58f2\u3001\u65c5\u884c\u3001\u30db\u30b9\u30d4\u30bf\u30ea\u30c6\u30a3\u3001\u91d1\u878d\u30b5\u30fc\u30d3\u30b9\u306a\u3069\u306e\u6d88\u8cbb\u8005\u5411\u3051\u7523\u696d<\/span><\/b><span data-contrast=\"auto\"> \u6025\u901f\u306a\u5897\u52a0\u3092\u5f15\u304d\u8d77\u3053\u3057\u3066\u3044\u308b <\/span><b><span data-contrast=\"auto\">AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u5c0e\u5165<\/span><\/b><span data-contrast=\"auto\">, \u3053\u308c\u306f\u3001\u4eba\u9593\u3068AI\u306e\u30cf\u30a4\u30d6\u30ea\u30c3\u30c9\u306a\u52b4\u50cd\u529b\u3078\u306e\u5927\u304d\u306a\u8ee2\u63db\u3092\u793a\u3057\u3066\u3044\u307e\u3059\u3002\u5831\u544a\u66f8\u306b\u3088\u308b\u3068\u3001, <\/span><b><span data-contrast=\"auto\">\u5927\u624b\u4f01\u696d\u306b\u304a\u3051\u308bAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u4f5c\u6210\u6570\u304c119%\u5897\u52a0<\/span><\/b><span data-contrast=\"auto\"> 2025\u5e741\u6708\u304b\u30896\u6708\u307e\u3067\u306e\u9593\u3001 <\/span><b><span data-contrast=\"auto\">\u5f93\u696d\u54e1\u306eAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3068\u306e\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u306f\u6708\u5e73\u574765%\u5897\u52a0\u3057\u307e\u3057\u305f\u3002<\/span><\/b><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Salesforce\u306e\u5206\u6790\u306f\u3001\u72ec\u81ea\u306eAI\u4f7f\u7528\u30c7\u30fc\u30bf\u30686,500\u4eba\u4ee5\u4e0a\u306e\u30b5\u30fc\u30d3\u30b9\u30d7\u30ed\u30d5\u30a7\u30c3\u30b7\u30e7\u30ca\u30eb\u3092\u5bfe\u8c61\u3068\u3057\u305f\u4e16\u754c\u7684\u306a\u8abf\u67fb\u306b\u57fa\u3065\u3044\u3066\u304a\u308a\u3001 <\/span><b><span data-contrast=\"auto\">2027 \u5e74\u306b\u306f\u3001\u3059\u3079\u3066\u306e\u30ab\u30b9\u30bf\u30de\u30fc \u30b5\u30fc\u30d3\u30b9 \u30b1\u30fc\u30b9\u306e\u534a\u6570\u304c AI \u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306b\u3088\u3063\u3066\u89e3\u6c7a\u3055\u308c\u308b\u3068\u4e88\u60f3\u3055\u308c\u3066\u3044\u307e\u3059\u3002.<\/span><\/b><span data-contrast=\"auto\"> \u3053\u306e\u50be\u5411\u306f\u3001\u5927\u91cf\u306e\u9867\u5ba2\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u306b\u4f9d\u5b58\u3059\u308b\u696d\u754c\u3067\u7279\u306b\u9855\u8457\u3067\u3059\u3002<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">\u65c5\u884c\u3068\u30db\u30b9\u30d4\u30bf\u30ea\u30c6\u30a3\uff1a<\/span><\/b><span data-contrast=\"auto\"> 2025 \u5e74\u4e0a\u534a\u671f\u3001AI \u304a\u3088\u3073\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u30a2\u30af\u30b7\u30e7\u30f3\u306f\u6bce\u6708 1,33% \u5897\u52a0\u3057\u307e\u3057\u305f\u3002.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">\u5c0f\u58f2\u308a\uff1a<\/span><\/b><span data-contrast=\"auto\"> AI \u99c6\u52d5\u578b\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u306e\u6708\u9593\u6210\u9577\u7387\u306f 1,28% \u3067\u3059\u3002.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"3\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">\u91d1\u878d\u30b5\u30fc\u30d3\u30b9:<\/span><\/b><span data-contrast=\"auto\"> \u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u4f7f\u7528\u306e\u6708\u9593\u5897\u52a0\u7387\u306f 105% \u3067\u3059\u3002.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">\u3053\u306e\u5831\u544a\u66f8\u3067\u306f\u3001 <\/span><b><span data-contrast=\"auto\">AI \u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306f\u751f\u7523\u6027\u3068\u9867\u5ba2\u4f53\u9a13\u306e\u4e21\u65b9\u3092\u5909\u9769\u3057\u3066\u3044\u307e\u3059\u3002.<\/span><\/b><span data-contrast=\"auto\"> \u307b\u307c <\/span><b><span data-contrast=\"auto\">94%\u306e\u6d88\u8cbb\u8005<\/span><\/b><span data-contrast=\"auto\"> \u30aa\u30d7\u30b7\u30e7\u30f3\u304c\u4e0e\u3048\u3089\u308c\u305f\u5834\u5408\u3001AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3068\u5bfe\u8a71\u3059\u308b\u3053\u3068\u3092\u9078\u629e\u3057\u3001 <\/span><b><span data-contrast=\"auto\">AI\u304c\u51e6\u7406\u3059\u308b\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u4f1a\u8a71\u306f2,199%\u5897\u52a0<\/span><\/b><span data-contrast=\"auto\"> 6\u30f6\u6708\u4ee5\u4e0a\u3002\u3057\u304b\u3057\u3001AI\u30b7\u30b9\u30c6\u30e0\u306f\u8907\u96d1\u306a\u30b1\u30fc\u30b9\u3092\u4eba\u9593\u306e\u62c5\u5f53\u8005\u306b\u30a8\u30b9\u30ab\u30ec\u30fc\u30b7\u30e7\u30f3\u3059\u308b\u3088\u3046\u306b\u8a2d\u8a08\u3055\u308c\u308b\u3053\u3068\u304c\u591a\u304f\u306a\u3063\u3066\u304a\u308a\u3001 <\/span><b><span data-contrast=\"auto\">2025\u5e74\u7b2c1\u56db\u534a\u671f\u306e22%\u304b\u3089\u7b2c2\u56db\u534a\u671f\u306e32%<\/span><\/b><span data-contrast=\"auto\"> \u2014 AI \u3068\u4eba\u9593\u306e\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u9593\u306e\u610f\u601d\u6c7a\u5b9a\u3068\u9023\u643a\u306e\u6539\u5584\u3092\u5b9f\u8a3c\u3057\u307e\u3059\u3002.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">\u9867\u5ba2\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3092\u8d85\u3048\u3066\u3001\u300c\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u4f01\u696d\u300d\u30e2\u30c7\u30eb\u306f\u3001AI\u30b7\u30b9\u30c6\u30e0\u304c\u81ea\u52d5\u5316\u306e\u65b0\u305f\u306a\u6bb5\u968e\u3092\u8c61\u5fb4\u3057\u3066\u3044\u307e\u3059\u3002 <\/span><b><span data-contrast=\"auto\">\u81ea\u5f8b\u7684\u306b\u884c\u52d5\u3057\u3001\u7d99\u7d9a\u7684\u306b\u5b66\u7fd2\u3057\u3001\u8907\u6570\u30b9\u30c6\u30c3\u30d7\u306e\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3092\u5b9f\u884c\u3059\u308b<\/span><\/b><span data-contrast=\"auto\">. Salesforce\u306f\u3001 <\/span><b><span data-contrast=\"auto\">\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u578bAI\u306f2028\u5e74\u307e\u3067\u306b1\u51465,450\u5104\u30c9\u30eb\u306e\u4fa1\u5024\u3092\u751f\u307f\u51fa\u3059\u53ef\u80fd\u6027\u304c\u3042\u308b<\/span><\/b><span data-contrast=\"auto\">, \u3053\u308c\u306f\u3001\u5358\u306a\u308b\u81ea\u52d5\u5316\u30c4\u30fc\u30eb\u3067\u306f\u306a\u304f\u3001\u30c7\u30b8\u30bf\u30eb\u52b4\u50cd\u529b\u306e\u4e0d\u53ef\u6b20\u306a\u30e1\u30f3\u30d0\u30fc\u3068\u3057\u3066\u306e AI \u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u5f79\u5272\u304c\u62e1\u5927\u3057\u3066\u3044\u308b\u3053\u3068\u3092\u5f37\u8abf\u3057\u3066\u3044\u307e\u3059\u3002.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">\u30bd\u30fc\u30b9\uff1a<\/span><\/b><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><a href=\"https:\/\/www.zdnet.com\/article\/these-consumer-facing-industries-are-the-fastest-adopters-of-ai-agents\/\"><span data-contrast=\"none\">https:\/\/www.zdnet.com\/article\/these-consumer-facing-industries-are-the-fastest-adopters-of-ai-agents\/<\/span><\/a><span data-contrast=\"auto\">\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>","protected":false},"excerpt":{"rendered":"<p>Salesforce\u306e\u65b0\u3057\u3044Agentic Enterprise Index\u306b\u3088\u308b\u3068\u3001\u5c0f\u58f2\u3001\u65c5\u884c\u3001\u30db\u30b9\u30d4\u30bf\u30ea\u30c6\u30a3\u3001\u91d1\u878d\u30b5\u30fc\u30d3\u30b9\u3068\u3044\u3063\u305f\u6d88\u8cbb\u8005\u5411\u3051\u696d\u754c\u3067\u306fAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u5c0e\u5165\u304c\u6025\u901f\u306b\u9032\u3093\u3067\u304a\u308a\u3001\u4eba\u9593\u3068AI\u306e\u30cf\u30a4\u30d6\u30ea\u30c3\u30c9\u306a\u52b4\u50cd\u529b\u3078\u306e\u5927\u304d\u306a\u8ee2\u63db\u304c\u898b\u3089\u308c\u3066\u3044\u307e\u3059\u3002\u30ec\u30dd\u30fc\u30c8\u306b\u3088\u308b\u3068\u3001\u4e3b\u8981\u4f01\u696d\u306b\u304a\u3051\u308bAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u5c0e\u5165\u6570\u306f2025\u5e741\u6708\u304b\u30896\u6708\u306e\u9593\u306b119%\u5897\u52a0\u3057\u3001\u5f93\u696d\u54e1\u306b\u3088\u308bAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3068\u306e\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u6570\u306f\u6708\u5e73\u574765%\u5897\u52a0\u3057\u307e\u3057\u305f\u3002Salesforce\u72ec\u81ea\u306eAI\u5229\u7528\u30c7\u30fc\u30bf\u3068\u30016,500\u4eba\u4ee5\u4e0a\u306e\u30b5\u30fc\u30d3\u30b9\u30d7\u30ed\u30d5\u30a7\u30c3\u30b7\u30e7\u30ca\u30eb\u3092\u5bfe\u8c61\u3068\u3057\u305f\u4e16\u754c\u7684\u306a\u8abf\u67fb\u306b\u57fa\u3065\u304f\u5206\u6790\u306b\u3088\u308b\u3068\u30012027\u5e74\u307e\u3067\u306b\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u30b1\u30fc\u30b9\u306e\u534a\u6570\u304cAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306b\u3088\u3063\u3066\u89e3\u6c7a\u3055\u308c\u308b\u3068\u4e88\u60f3\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u3053\u306e\u50be\u5411\u306f\u7279\u306b[\u2026]<\/p>","protected":false},"author":238283293,"featured_media":116656,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_crdt_document":"","inline_featured_image":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1584],"tags":[1488,1564],"class_list":["post-116654","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tech-enthusiast","tag-ai","tag-ai-agent"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.4 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Consumer-Facing Industries Global Surge in AI Agent Adoption - Eastgate Software<\/title>\n<meta name=\"description\" content=\"Retail, travel, and finance are leading a 119% surge in AI agent adoption. By 2027, half of service cases will be resolved by AI Agents.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"ja_JP\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Consumer-Facing Industries Global Surge in AI Agent Adoption\" \/>\n<meta property=\"og:description\" content=\"Retail, travel, and finance are leading a 119% surge in AI agent adoption. By 2027, half of service cases will be resolved by AI Agents.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/wp.eastgate-software.com\/jp\/consumer-facing-industries-global-surge-in-ai-agent-adoption\/\" \/>\n<meta property=\"og:site_name\" content=\"Eastgate Software\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/EastgateSoftware\/\" \/>\n<meta property=\"article:published_time\" content=\"2025-10-23T03:00:55+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-01T08:21:43+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/i0.wp.com\/wp.eastgate-software.com\/wp-content\/uploads\/2025\/10\/EGS-news-website-2-2.webp?fit=1366%2C768&ssl=1\" \/>\n\t<meta property=\"og:image:width\" content=\"1366\" \/>\n\t<meta property=\"og:image:height\" content=\"768\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"author\" content=\"huongnguyen253\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@EastgateSoft\" \/>\n<meta name=\"twitter:site\" content=\"@EastgateSoft\" \/>\n<meta name=\"twitter:label1\" content=\"\u57f7\u7b46\u8005\" \/>\n\t<meta name=\"twitter:data1\" content=\"huongnguyen253\" \/>\n\t<meta name=\"twitter:label2\" content=\"\u63a8\u5b9a\u8aad\u307f\u53d6\u308a\u6642\u9593\" \/>\n\t<meta name=\"twitter:data2\" content=\"2\u5206\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/wp.eastgate-software.com\\\/consumer-facing-industries-global-surge-in-ai-agent-adoption\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/wp.eastgate-software.com\\\/consumer-facing-industries-global-surge-in-ai-agent-adoption\\\/\"},\"author\":{\"name\":\"huongnguyen253\",\"@id\":\"https:\\\/\\\/wp.eastgate-software.com\\\/#\\\/schema\\\/person\\\/01b8220b50bd555756a737527646a79a\"},\"headline\":\"Consumer-Facing Industries Global Surge in AI Agent Adoption\",\"datePublished\":\"2025-10-23T03:00:55+00:00\",\"dateModified\":\"2026-04-01T08:21:43+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/wp.eastgate-software.com\\\/consumer-facing-industries-global-surge-in-ai-agent-adoption\\\/\"},\"wordCount\":276,\"publisher\":{\"@id\":\"https:\\\/\\\/wp.eastgate-software.com\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/wp.eastgate-software.com\\\/consumer-facing-industries-global-surge-in-ai-agent-adoption\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/i0.wp.com\\\/wp.eastgate-software.com\\\/wp-content\\\/uploads\\\/2025\\\/10\\\/EGS-news-website-2-2.webp?fit=1366%2C768&ssl=1\",\"keywords\":[\"Ai\",\"AI Agent\"],\"articleSection\":[\"Tech Enthusiast\"],\"inLanguage\":\"ja\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/wp.eastgate-software.com\\\/consumer-facing-industries-global-surge-in-ai-agent-adoption\\\/\",\"url\":\"https:\\\/\\\/wp.eastgate-software.com\\\/consumer-facing-industries-global-surge-in-ai-agent-adoption\\\/\",\"name\":\"Consumer-Facing Industries Global Surge in AI Agent Adoption - Eastgate Software\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/wp.eastgate-software.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/wp.eastgate-software.com\\\/consumer-facing-industries-global-surge-in-ai-agent-adoption\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/wp.eastgate-software.com\\\/consumer-facing-industries-global-surge-in-ai-agent-adoption\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/i0.wp.com\\\/wp.eastgate-software.com\\\/wp-content\\\/uploads\\\/2025\\\/10\\\/EGS-news-website-2-2.webp?fit=1366%2C768&ssl=1\",\"datePublished\":\"2025-10-23T03:00:55+00:00\",\"dateModified\":\"2026-04-01T08:21:43+00:00\",\"description\":\"Retail, travel, and finance are leading a 119% surge in AI agent adoption. By 2027, half of service cases will be resolved by AI Agents.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/wp.eastgate-software.com\\\/consumer-facing-industries-global-surge-in-ai-agent-adoption\\\/#breadcrumb\"},\"inLanguage\":\"ja\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/wp.eastgate-software.com\\\/consumer-facing-industries-global-surge-in-ai-agent-adoption\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"ja\",\"@id\":\"https:\\\/\\\/wp.eastgate-software.com\\\/consumer-facing-industries-global-surge-in-ai-agent-adoption\\\/#primaryimage\",\"url\":\"https:\\\/\\\/i0.wp.com\\\/wp.eastgate-software.com\\\/wp-content\\\/uploads\\\/2025\\\/10\\\/EGS-news-website-2-2.webp?fit=1366%2C768&ssl=1\",\"contentUrl\":\"https:\\\/\\\/i0.wp.com\\\/wp.eastgate-software.com\\\/wp-content\\\/uploads\\\/2025\\\/10\\\/EGS-news-website-2-2.webp?fit=1366%2C768&ssl=1\",\"width\":1366,\"height\":768,\"caption\":\"Consumer-Facing Industries Lead Global Surge in AI Agent Adoption\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/wp.eastgate-software.com\\\/consumer-facing-industries-global-surge-in-ai-agent-adoption\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/wp.eastgate-software.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Consumer-Facing Industries Global Surge in AI Agent Adoption\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/wp.eastgate-software.com\\\/#website\",\"url\":\"https:\\\/\\\/wp.eastgate-software.com\\\/\",\"name\":\"Eastgate Software\",\"description\":\"A Global Fortune 500 Company&#039;s Strategic Partner\",\"publisher\":{\"@id\":\"https:\\\/\\\/wp.eastgate-software.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/wp.eastgate-software.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"ja\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/wp.eastgate-software.com\\\/#organization\",\"name\":\"Eastgate Software\",\"url\":\"https:\\\/\\\/wp.eastgate-software.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"ja\",\"@id\":\"https:\\\/\\\/wp.eastgate-software.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/wp.eastgate-software.com\\\/wp-content\\\/uploads\\\/2023\\\/09\\\/logo.svg\",\"contentUrl\":\"https:\\\/\\\/wp.eastgate-software.com\\\/wp-content\\\/uploads\\\/2023\\\/09\\\/logo.svg\",\"width\":124,\"height\":36,\"caption\":\"Eastgate Software\"},\"image\":{\"@id\":\"https:\\\/\\\/wp.eastgate-software.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/EastgateSoftware\\\/\",\"https:\\\/\\\/x.com\\\/EastgateSoft\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/wp.eastgate-software.com\\\/#\\\/schema\\\/person\\\/01b8220b50bd555756a737527646a79a\",\"name\":\"huongnguyen253\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"ja\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/21ed2e1167cb8fc59108a43023c298cbe9c81ec2b240fc3b6f8bbf05134975b1?s=96&d=identicon&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/21ed2e1167cb8fc59108a43023c298cbe9c81ec2b240fc3b6f8bbf05134975b1?s=96&d=identicon&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/21ed2e1167cb8fc59108a43023c298cbe9c81ec2b240fc3b6f8bbf05134975b1?s=96&d=identicon&r=g\",\"caption\":\"huongnguyen253\"},\"url\":\"https:\\\/\\\/wp.eastgate-software.com\\\/jp\\\/author\\\/huongnguyen253\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"\u6d88\u8cbb\u8005\u5411\u3051\u696d\u754c\u306b\u304a\u3051\u308bAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u5c0e\u5165\u306e\u4e16\u754c\u7684\u306a\u6025\u5897 - Eastgate Software","description":"\u5c0f\u58f2\u3001\u65c5\u884c\u3001\u91d1\u878d\u696d\u754c\u306fAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u5c0e\u5165\u6025\u5897\u3092\u727d\u5f15\u3057\u3066\u3044\u307e\u3059\u30022027\u5e74\u307e\u3067\u306b\u3001\u30b5\u30fc\u30d3\u30b9\u30b1\u30fc\u30b9\u306e\u534a\u6570\u304cAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306b\u3088\u3063\u3066\u89e3\u6c7a\u3055\u308c\u308b\u3067\u3057\u3087\u3046\u3002.","robots":{"index":"noindex","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"og_locale":"ja_JP","og_type":"article","og_title":"Consumer-Facing Industries Global Surge in AI Agent Adoption","og_description":"Retail, travel, and finance are leading a 119% surge in AI agent adoption. By 2027, half of service cases will be resolved by AI Agents.","og_url":"https:\/\/wp.eastgate-software.com\/jp\/consumer-facing-industries-global-surge-in-ai-agent-adoption\/","og_site_name":"Eastgate Software","article_publisher":"https:\/\/www.facebook.com\/EastgateSoftware\/","article_published_time":"2025-10-23T03:00:55+00:00","article_modified_time":"2026-04-01T08:21:43+00:00","og_image":[{"width":1366,"height":768,"url":"https:\/\/i0.wp.com\/wp.eastgate-software.com\/wp-content\/uploads\/2025\/10\/EGS-news-website-2-2.webp?fit=1366%2C768&ssl=1","type":"image\/webp"}],"author":"huongnguyen253","twitter_card":"summary_large_image","twitter_creator":"@EastgateSoft","twitter_site":"@EastgateSoft","twitter_misc":{"\u57f7\u7b46\u8005":"huongnguyen253","\u63a8\u5b9a\u8aad\u307f\u53d6\u308a\u6642\u9593":"2\u5206"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/wp.eastgate-software.com\/consumer-facing-industries-global-surge-in-ai-agent-adoption\/#article","isPartOf":{"@id":"https:\/\/wp.eastgate-software.com\/consumer-facing-industries-global-surge-in-ai-agent-adoption\/"},"author":{"name":"huongnguyen253","@id":"https:\/\/wp.eastgate-software.com\/#\/schema\/person\/01b8220b50bd555756a737527646a79a"},"headline":"Consumer-Facing Industries Global Surge in AI Agent Adoption","datePublished":"2025-10-23T03:00:55+00:00","dateModified":"2026-04-01T08:21:43+00:00","mainEntityOfPage":{"@id":"https:\/\/wp.eastgate-software.com\/consumer-facing-industries-global-surge-in-ai-agent-adoption\/"},"wordCount":276,"publisher":{"@id":"https:\/\/wp.eastgate-software.com\/#organization"},"image":{"@id":"https:\/\/wp.eastgate-software.com\/consumer-facing-industries-global-surge-in-ai-agent-adoption\/#primaryimage"},"thumbnailUrl":"https:\/\/i0.wp.com\/wp.eastgate-software.com\/wp-content\/uploads\/2025\/10\/EGS-news-website-2-2.webp?fit=1366%2C768&ssl=1","keywords":["Ai","AI Agent"],"articleSection":["Tech Enthusiast"],"inLanguage":"ja"},{"@type":"WebPage","@id":"https:\/\/wp.eastgate-software.com\/consumer-facing-industries-global-surge-in-ai-agent-adoption\/","url":"https:\/\/wp.eastgate-software.com\/consumer-facing-industries-global-surge-in-ai-agent-adoption\/","name":"\u6d88\u8cbb\u8005\u5411\u3051\u696d\u754c\u306b\u304a\u3051\u308bAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u5c0e\u5165\u306e\u4e16\u754c\u7684\u306a\u6025\u5897 - Eastgate Software","isPartOf":{"@id":"https:\/\/wp.eastgate-software.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/wp.eastgate-software.com\/consumer-facing-industries-global-surge-in-ai-agent-adoption\/#primaryimage"},"image":{"@id":"https:\/\/wp.eastgate-software.com\/consumer-facing-industries-global-surge-in-ai-agent-adoption\/#primaryimage"},"thumbnailUrl":"https:\/\/i0.wp.com\/wp.eastgate-software.com\/wp-content\/uploads\/2025\/10\/EGS-news-website-2-2.webp?fit=1366%2C768&ssl=1","datePublished":"2025-10-23T03:00:55+00:00","dateModified":"2026-04-01T08:21:43+00:00","description":"\u5c0f\u58f2\u3001\u65c5\u884c\u3001\u91d1\u878d\u696d\u754c\u306fAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u5c0e\u5165\u6025\u5897\u3092\u727d\u5f15\u3057\u3066\u3044\u307e\u3059\u30022027\u5e74\u307e\u3067\u306b\u3001\u30b5\u30fc\u30d3\u30b9\u30b1\u30fc\u30b9\u306e\u534a\u6570\u304cAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306b\u3088\u3063\u3066\u89e3\u6c7a\u3055\u308c\u308b\u3067\u3057\u3087\u3046\u3002.","breadcrumb":{"@id":"https:\/\/wp.eastgate-software.com\/consumer-facing-industries-global-surge-in-ai-agent-adoption\/#breadcrumb"},"inLanguage":"ja","potentialAction":[{"@type":"ReadAction","target":["https:\/\/wp.eastgate-software.com\/consumer-facing-industries-global-surge-in-ai-agent-adoption\/"]}]},{"@type":"ImageObject","inLanguage":"ja","@id":"https:\/\/wp.eastgate-software.com\/consumer-facing-industries-global-surge-in-ai-agent-adoption\/#primaryimage","url":"https:\/\/i0.wp.com\/wp.eastgate-software.com\/wp-content\/uploads\/2025\/10\/EGS-news-website-2-2.webp?fit=1366%2C768&ssl=1","contentUrl":"https:\/\/i0.wp.com\/wp.eastgate-software.com\/wp-content\/uploads\/2025\/10\/EGS-news-website-2-2.webp?fit=1366%2C768&ssl=1","width":1366,"height":768,"caption":"Consumer-Facing Industries Lead Global Surge in AI Agent Adoption"},{"@type":"BreadcrumbList","@id":"https:\/\/wp.eastgate-software.com\/consumer-facing-industries-global-surge-in-ai-agent-adoption\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/wp.eastgate-software.com\/"},{"@type":"ListItem","position":2,"name":"Consumer-Facing Industries Global Surge in AI Agent Adoption"}]},{"@type":"WebSite","@id":"https:\/\/wp.eastgate-software.com\/#website","url":"https:\/\/wp.eastgate-software.com\/","name":"Eastgate Software","description":"\u30b0\u30ed\u30fc\u30d0\u30eb\u30d5\u30a9\u30fc\u30c1\u30e5\u30f3500\u4f01\u696d\u306e\u6226\u7565\u7684\u30d1\u30fc\u30c8\u30ca\u30fc","publisher":{"@id":"https:\/\/wp.eastgate-software.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/wp.eastgate-software.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"ja"},{"@type":"Organization","@id":"https:\/\/wp.eastgate-software.com\/#organization","name":"Eastgate Software","url":"https:\/\/wp.eastgate-software.com\/","logo":{"@type":"ImageObject","inLanguage":"ja","@id":"https:\/\/wp.eastgate-software.com\/#\/schema\/logo\/image\/","url":"https:\/\/wp.eastgate-software.com\/wp-content\/uploads\/2023\/09\/logo.svg","contentUrl":"https:\/\/wp.eastgate-software.com\/wp-content\/uploads\/2023\/09\/logo.svg","width":124,"height":36,"caption":"Eastgate Software"},"image":{"@id":"https:\/\/wp.eastgate-software.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/EastgateSoftware\/","https:\/\/x.com\/EastgateSoft"]},{"@type":"Person","@id":"https:\/\/wp.eastgate-software.com\/#\/schema\/person\/01b8220b50bd555756a737527646a79a","name":"\u30d5\u30aa\u30f3\u30b0\u30a8\u30f3253","image":{"@type":"ImageObject","inLanguage":"ja","@id":"https:\/\/secure.gravatar.com\/avatar\/21ed2e1167cb8fc59108a43023c298cbe9c81ec2b240fc3b6f8bbf05134975b1?s=96&d=identicon&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/21ed2e1167cb8fc59108a43023c298cbe9c81ec2b240fc3b6f8bbf05134975b1?s=96&d=identicon&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/21ed2e1167cb8fc59108a43023c298cbe9c81ec2b240fc3b6f8bbf05134975b1?s=96&d=identicon&r=g","caption":"huongnguyen253"},"url":"https:\/\/wp.eastgate-software.com\/jp\/author\/huongnguyen253\/"}]}},"jetpack_featured_media_url":"https:\/\/i0.wp.com\/wp.eastgate-software.com\/wp-content\/uploads\/2025\/10\/EGS-news-website-2-2.webp?fit=1366%2C768&ssl=1","jetpack_shortlink":"https:\/\/wp.me\/pf8Ne8-ulw","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/wp.eastgate-software.com\/jp\/wp-json\/wp\/v2\/posts\/116654","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wp.eastgate-software.com\/jp\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/wp.eastgate-software.com\/jp\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/wp.eastgate-software.com\/jp\/wp-json\/wp\/v2\/users\/238283293"}],"replies":[{"embeddable":true,"href":"https:\/\/wp.eastgate-software.com\/jp\/wp-json\/wp\/v2\/comments?post=116654"}],"version-history":[{"count":3,"href":"https:\/\/wp.eastgate-software.com\/jp\/wp-json\/wp\/v2\/posts\/116654\/revisions"}],"predecessor-version":[{"id":119718,"href":"https:\/\/wp.eastgate-software.com\/jp\/wp-json\/wp\/v2\/posts\/116654\/revisions\/119718"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/wp.eastgate-software.com\/jp\/wp-json\/wp\/v2\/media\/116656"}],"wp:attachment":[{"href":"https:\/\/wp.eastgate-software.com\/jp\/wp-json\/wp\/v2\/media?parent=116654"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/wp.eastgate-software.com\/jp\/wp-json\/wp\/v2\/categories?post=116654"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/wp.eastgate-software.com\/jp\/wp-json\/wp\/v2\/tags?post=116654"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}