{"id":113537,"date":"2025-05-12T07:52:56","date_gmt":"2025-05-12T07:52:56","guid":{"rendered":"https:\/\/wp.eastgate-software.com\/?p=113537"},"modified":"2026-04-02T14:06:22","modified_gmt":"2026-04-02T07:06:22","slug":"customer-service-ai-agent-smarter-support-for-2025-success","status":"publish","type":"post","link":"https:\/\/wp.eastgate-software.com\/jp\/customer-service-ai-agent-smarter-support-for-2025-success\/","title":{"rendered":"\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\uff1a2025\u5e74\u306e\u6210\u529f\u306b\u5411\u3051\u305f\u3088\u308a\u30b9\u30de\u30fc\u30c8\u306a\u30b5\u30dd\u30fc\u30c8"},"content":{"rendered":"<p><span data-contrast=\"auto\">\u8fc5\u901f\u3067\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f24\u6642\u9593365\u65e5\u306e\u30b5\u30dd\u30fc\u30c8\u306b\u5bfe\u3059\u308b\u9867\u5ba2\u306e\u671f\u5f85\u304c\u9ad8\u307e\u308b\u306b\u3064\u308c\u3001\u4f01\u696d\u306f\u30b5\u30fc\u30d3\u30b9\u696d\u52d9\u306e\u5909\u9769\u3092\u76ee\u6307\u3057\u3066\u6b21\u4e16\u4ee3\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u306b\u6ce8\u76ee\u3057\u3066\u3044\u307e\u3059\u3002 <\/span><b><span data-contrast=\"auto\">\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8<\/span><\/b><span data-contrast=\"auto\">\u81ea\u7136\u8a00\u8a9e\u51e6\u7406\u3001\u6a5f\u68b0\u5b66\u7fd2\u3001\u81ea\u52d5\u5316\u3092\u878d\u5408\u3057\u3001\u30c1\u30e3\u30cd\u30eb\u5168\u4f53\u306b\u308f\u305f\u3063\u3066\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30c8\u3067\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306e\u30b5\u30dd\u30fc\u30c8\u3092\u63d0\u4f9b\u3059\u308b\u3001\u753b\u671f\u7684\u306a\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3067\u3059\u3002.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">\u3053\u306e\u8a18\u4e8b\u3067\u306f\u3001 <\/span><b><span data-contrast=\"auto\">AI\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8<\/span><\/b><span data-contrast=\"auto\"> \u30b5\u30fc\u30d3\u30b9\u696d\u52d9\u3092\u5909\u9769\u3059\u308b\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3001\u305d\u308c\u3092\u652f\u3048\u308b\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3001\u305d\u3057\u3066\u4f01\u696d\u304c2025\u5e74\u4ee5\u964d\u3082\u7af6\u4e89\u529b\u3092\u7dad\u6301\u3059\u308b\u305f\u3081\u306bAI\u3092\u30b5\u30dd\u30fc\u30c8\u6226\u7565\u306b\u7d71\u5408\u3059\u308b\u5fc5\u8981\u304c\u3042\u308b\u7406\u7531\u306b\u3064\u3044\u3066\u8aac\u660e\u3057\u307e\u3059\u3002.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<h2><span style=\"color: #4970ae\"><b>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9 AI \u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3068\u306f\u4f55\u3067\u3059\u304b?<\/b>\u00a0<\/span><\/h2>\n<figure id=\"attachment_113540\" aria-describedby=\"caption-attachment-113540\" style=\"width: 487px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" data-recalc-dims=\"1\" decoding=\"async\" class=\"wp-image-113540\" src=\"https:\/\/i0.wp.com\/wp.eastgate-software.com\/wp-content\/uploads\/2025\/05\/ChatGPT-Image-May-12-2025-02_34_39-PM.png?resize=487%2C324&#038;ssl=1\" alt=\"customer service ai agent , ai customer support agent, ai agent customer service, ai agent for customer support \" width=\"487\" height=\"324\" srcset=\"https:\/\/i0.wp.com\/wp.eastgate-software.com\/wp-content\/uploads\/2025\/05\/ChatGPT-Image-May-12-2025-02_34_39-PM.png?resize=300%2C200&amp;ssl=1 300w, https:\/\/i0.wp.com\/wp.eastgate-software.com\/wp-content\/uploads\/2025\/05\/ChatGPT-Image-May-12-2025-02_34_39-PM.png?resize=1024%2C683&amp;ssl=1 1024w, https:\/\/i0.wp.com\/wp.eastgate-software.com\/wp-content\/uploads\/2025\/05\/ChatGPT-Image-May-12-2025-02_34_39-PM.png?resize=768%2C512&amp;ssl=1 768w, https:\/\/i0.wp.com\/wp.eastgate-software.com\/wp-content\/uploads\/2025\/05\/ChatGPT-Image-May-12-2025-02_34_39-PM.png?resize=18%2C12&amp;ssl=1 18w, https:\/\/i0.wp.com\/wp.eastgate-software.com\/wp-content\/uploads\/2025\/05\/ChatGPT-Image-May-12-2025-02_34_39-PM.png?resize=750%2C500&amp;ssl=1 750w, https:\/\/i0.wp.com\/wp.eastgate-software.com\/wp-content\/uploads\/2025\/05\/ChatGPT-Image-May-12-2025-02_34_39-PM.png?resize=1140%2C760&amp;ssl=1 1140w, https:\/\/i0.wp.com\/wp.eastgate-software.com\/wp-content\/uploads\/2025\/05\/ChatGPT-Image-May-12-2025-02_34_39-PM.png?resize=600%2C400&amp;ssl=1 600w, https:\/\/i0.wp.com\/wp.eastgate-software.com\/wp-content\/uploads\/2025\/05\/ChatGPT-Image-May-12-2025-02_34_39-PM.png?w=1536&amp;ssl=1 1536w\" sizes=\"auto, (max-width: 487px) 100vw, 487px\" data-no-auto-translation=\"\" \/><figcaption id=\"caption-attachment-113540\" class=\"wp-caption-text\">\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9 AI \u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3068\u306f\u4f55\u3067\u3059\u304b?<\/figcaption><\/figure>\n<p><span data-contrast=\"auto\">\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9 <\/span><span style=\"color: #4970ae\"><a style=\"color: #4970ae\" href=\"https:\/\/wp.eastgate-software.com\/jp\/ai-agents-explained-how-they-work-and-why-they-matter\/\"><b>AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8<\/b><\/a><\/span><span data-contrast=\"auto\">\u2014\u4eee\u60f3\u3068\u3082\u547c\u3070\u308c\u308b <\/span><span style=\"color: #4970ae\"><b>AI\uff08\u4eba\u5de5\u77e5\u80fd\uff09<\/b> <\/span><span data-contrast=\"auto\">\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u7528\u306eAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3001\u307e\u305f\u306fAI <\/span><span style=\"color: #4970ae\"><a style=\"color: #4970ae\" href=\"https:\/\/wp.eastgate-software.com\/jp\/ai-chat-voice-and-email-agents-smarter-customer-support-2025\/\"><b>\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8<\/b><\/a><\/span><span data-contrast=\"auto\">\u2014\u306f\u3001\u30c1\u30e3\u30c3\u30c8\u3001\u30e1\u30fc\u30eb\u3001\u97f3\u58f0\u3001\u30bd\u30fc\u30b7\u30e3\u30eb\u30e1\u30c7\u30a3\u30a2\u3092\u901a\u3058\u3066\u9867\u5ba2\u304b\u3089\u306e\u554f\u3044\u5408\u308f\u305b\u306b\u5bfe\u5fdc\u3059\u308b\u4eba\u5de5\u77e5\u80fd\uff08AI\uff09\u642d\u8f09\u306e\u30a2\u30b7\u30b9\u30bf\u30f3\u30c8\u3067\u3059\u3002\u3053\u308c\u3089\u306e\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306f\u3001\u5b9a\u578b\u7684\u306a\u8fd4\u7b54\u306b\u9650\u5b9a\u3055\u308c\u305a\u3001\u4f1a\u8a71\u578bAI\u3001\u30b3\u30f3\u30c6\u30ad\u30b9\u30c8\u30e1\u30e2\u30ea\u3001\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u5b66\u7fd2\u3092\u6d3b\u7528\u3057\u3066\u3001\u9867\u5ba2\u306e\u554f\u3044\u5408\u308f\u305b\u306b\u8fc5\u901f\u306b\u5bfe\u5fdc\u3057\u307e\u3059\u3002<\/span><span data-contrast=\"auto\">\u4eba\u9593\u306e\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u3088\u3046\u306b\u3001\u6c60\u3092\u52d5\u7684\u306b\u52d5\u304b\u3057\u307e\u3059\u3002.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">\u5f93\u6765\u306e\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3068\u306f\u7570\u306a\u308a\u3001\u6700\u65b0\u306e AI \u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306f\u6b21\u306e\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">\u8907\u96d1\u306a\u30ad\u30e5\u30fc\u3092\u7406\u89e3\u3059\u308b<\/span><span data-contrast=\"auto\">\u81ea\u7136\u8a00\u8a9e\u7406\u89e3\uff08NLU\uff09\u306b\u3088\u308b<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">CRM\u3068\u884c\u52d5\u30c7\u30fc\u30bf\u3092\u4f7f\u7528\u3057\u3066\u5fdc\u7b54\u3092\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3059\u308b<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\">\u5fc5\u8981\u306b\u5fdc\u3058\u3066\u5b8c\u5168\u306a\u30b3\u30f3\u30c6\u30ad\u30b9\u30c8\u3067\u4eba\u9593\u306e\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306b\u5f15\u304d\u7d99\u3050<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"4\" data-aria-level=\"1\"><span data-contrast=\"auto\">\u30bf\u30a4\u30e0\u30be\u30fc\u30f3\u3084\u8a00\u8a9e\u3092\u554f\u308f\u305a24\u6642\u9593365\u65e5\u7a3c\u50cd<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">\u3068\u547c\u3070\u308c\u308b\u304b\u3069\u3046\u304b <\/span><b><span data-contrast=\"auto\">\u30ab\u30b9\u30bf\u30de\u30fc\u30b1\u30a2AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8<\/span><\/b><span data-contrast=\"auto\"> \u307e\u305f\u306f <\/span><b><span data-contrast=\"auto\">\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8<\/span><\/b><span data-contrast=\"auto\">, \u306e\u6838\u3068\u306a\u308b\u4fa1\u5024\u306f\u3001\u4eba\u9593\u7684\u306a\u30bf\u30c3\u30c1\u3092\u52a0\u3048\u305f\u81ea\u52d5\u5316\u306b\u3042\u308a\u307e\u3059\u3002.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<h2><span style=\"color: #4970ae\"><b>AI\u306b\u3088\u308b\u9867\u5ba2\u4f53\u9a13\u306e\u5909\u5316<\/b>\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">\u30de\u30c3\u30ad\u30f3\u30bc\u30fc\u306e <\/span><a href=\"https:\/\/www.gartner.com\/en\/newsroom\/press-releases\/2023-08-30-gartner-reveals-three-technologies-that-will-transform-customer-service-and-support-by-2028\"><span style=\"color: #4970ae\"><b>\u30ac\u30fc\u30c8\u30ca\u30fc<\/b><\/span><span data-contrast=\"auto\">,<\/span><\/a><span data-contrast=\"auto\"> 2028 \u5e74\u307e\u3067\u306b\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3068\u306e\u3084\u308a\u53d6\u308a\u306e 10 \u4ef6\u4e2d 1 \u4ef6\u304c\u81ea\u52d5\u5316\u3055\u308c\u3001\u7279\u306b\u4eee\u60f3\u30a2\u30b7\u30b9\u30bf\u30f3\u30c8\u3001AI \u3092\u6d3b\u7528\u3057\u305f\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u652f\u63f4\u3001\u30d7\u30ed\u30bb\u30b9 \u30aa\u30fc\u30b1\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3\u3092\u901a\u3058\u3066\u3001AI \u304c\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u6a5f\u80fd\u306e\u5909\u9769\u306b\u5927\u304d\u306a\u5f79\u5272\u3092\u679c\u305f\u3059\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002. <\/span><span data-contrast=\"auto\">\u3053\u306e\u5909\u5316\u306f\u3001\u30b3\u30b9\u30c8\u52b9\u7387\u3001\u30b9\u30d4\u30fc\u30c9\u3001\u305d\u3057\u3066\u5927\u898f\u6a21\u306a\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u30b5\u30fc\u30d3\u30b9\u306e\u9700\u8981\u306b\u3088\u3063\u3066\u63a8\u9032\u3055\u308c\u3066\u3044\u307e\u3059\u3002.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u306b\u304a\u3051\u308b AI \u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u4e3b\u306a\u5229\u70b9\u306f\u6b21\u306e\u3068\u304a\u308a\u3067\u3059\u3002<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">\u5373\u6642\u306e\u5fdc\u7b54\u6642\u9593<\/span><\/b><span data-contrast=\"auto\"> \u5f85\u3061\u884c\u5217\u306a\u3057<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">\u4e00\u8cab\u3057\u305f\u30e1\u30c3\u30bb\u30fc\u30b8<\/span><\/b><span data-contrast=\"auto\"> \u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u9593\u3067<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"3\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">\u62e1\u5f35\u6027<\/span><\/b><span data-contrast=\"auto\"> \u30b5\u30dd\u30fc\u30c8\u306e\u30d4\u30fc\u30af\u6642\u9593\u5e2f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"4\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">\u904b\u7528\u30b3\u30b9\u30c8\u306e\u524a\u6e1b<\/span><\/b><span data-contrast=\"auto\">, \u4f01\u696d\u306f\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u652f\u51fa\u3092\u6700\u592730%\u7bc0\u7d04\u3057\u3066\u3044\u307e\u3059\uff08PwC\u30012024\u5e74\uff09<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"5\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">\u9867\u5ba2\u6e80\u8db3\u5ea6\uff08CSAT\uff09\u306e\u5411\u4e0a<\/span><\/b><span data-contrast=\"auto\"> \u3088\u308a\u8fc5\u901f\u306a\u89e3\u6c7a\u3068\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u56de\u7b54\u3092\u901a\u3058\u3066<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">\u3055\u3089\u306b\u3001, <\/span><span style=\"color: #4970ae\"><a style=\"color: #4970ae\" href=\"https:\/\/www.statista.com\/statistics\/1538260\/consumer-opinions-on-conversational-ai\/\"><b>\u30b9\u30bf\u30c6\u30a3\u30b9\u30bf<\/b><\/a><\/span><span data-contrast=\"auto\"> \u6d88\u8cbb\u8005\u306e 82% \u304c\u3001\u4eca\u5f8c 2 \u5e74\u4ee5\u5185\u306b\u4f01\u696d\u304c\u9867\u5ba2\u30b5\u30dd\u30fc\u30c8\u306b AI \u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3092\u671f\u5f85\u3057\u3066\u3044\u308b\u3068\u5831\u544a\u3055\u308c\u3066\u3044\u307e\u3059\u3002.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<h2><span style=\"color: #4970ae\"><b>AI\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u30b3\u30a2\u6a5f\u80fd<\/b>\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">\u30e2\u30c0\u30f3\u306a <\/span><b><span data-contrast=\"auto\">AI\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8<\/span><\/b><span data-contrast=\"auto\"> FAQ \u306e\u81ea\u52d5\u5316\u3092\u306f\u308b\u304b\u306b\u8d85\u3048\u308b\u5e45\u5e83\u3044\u6a5f\u80fd\u3092\u5099\u3048\u3066\u3044\u307e\u3059\u3002<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"3\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">\u4f1a\u8a71\u578bAI<\/span><\/b><span data-contrast=\"auto\">: \u4eba\u9593\u306e\u3088\u3046\u306a\u5bfe\u8a71\u3092\u30b7\u30df\u30e5\u30ec\u30fc\u30c8\u3057\u3001\u81ea\u7136\u3067\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30c8\u306a\u53cc\u65b9\u5411\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u53ef\u80fd\u306b\u3057\u307e\u3059\u3002.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"3\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u7d71\u5408<\/span><\/b><span data-contrast=\"auto\">: \u30c1\u30e3\u30c3\u30c8\u3001\u96fb\u5b50\u30e1\u30fc\u30eb\u3001SMS\u3001IVR\u3001\u30bd\u30fc\u30b7\u30e3\u30eb \u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3092\u901a\u3058\u3066\u4e00\u8cab\u3057\u3066\u9867\u5ba2\u3068\u95a2\u308f\u308a\u307e\u3059\u3002.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"3\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"3\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">\u611f\u60c5\u5206\u6790<\/span><\/b><span data-contrast=\"auto\">: \u611f\u60c5\u7684\u306a\u8abf\u5b50\u3092\u691c\u51fa\u3057\u3001\u305d\u308c\u306b\u5fdc\u3058\u3066\u5fdc\u7b54\u3092\u8abf\u6574\u3057\u307e\u3059\u3002.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"3\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"4\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">\u30ca\u30ec\u30c3\u30b8\u30de\u30cd\u30b8\u30e1\u30f3\u30c8<\/span><\/b><span data-contrast=\"auto\">: \u5185\u90e8\u30c7\u30fc\u30bf\u30d9\u30fc\u30b9\u3001\u88fd\u54c1\u30de\u30cb\u30e5\u30a2\u30eb\u3001\u307e\u305f\u306f\u30c1\u30b1\u30c3\u30c8\u5c65\u6b74\u304b\u3089\u56de\u7b54\u3092\u5373\u5ea7\u306b\u53d6\u5f97\u3057\u307e\u3059\u3002.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"3\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"5\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u81ea\u52d5\u5316<\/span><\/b><span data-contrast=\"auto\">: \u4eba\u9593\u306e\u4ecb\u5165\u306a\u3057\u306b\u3001\u6ce8\u6587\u306e\u8ffd\u8de1\u3001\u30d1\u30b9\u30ef\u30fc\u30c9\u306e\u30ea\u30bb\u30c3\u30c8\u3001\u6255\u3044\u623b\u3057\u306a\u3069\u306e\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u30c8\u30ea\u30ac\u30fc\u3057\u307e\u3059\u3002.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"3\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"6\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">\u5b66\u7fd2\u30a8\u30f3\u30b8\u30f3<\/span><\/b><span data-contrast=\"auto\">: \u5f37\u5316\u5b66\u7fd2\u3068\u9867\u5ba2\u304b\u3089\u306e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u901a\u3058\u3066\u7d99\u7d9a\u7684\u306b\u6539\u5584\u3057\u307e\u3059\u3002.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">\u3053\u308c\u3089\u306e\u6a5f\u80fd\u306b\u3088\u308a\u3001 <\/span><b><span data-contrast=\"auto\">\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u306b\u304a\u3051\u308bAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8<\/span><\/b><span data-contrast=\"auto\"> \u7b54\u3048\u3060\u3051\u3067\u306a\u304f\u7d50\u679c\u3082\u63d0\u4f9b\u3057\u307e\u3059\u3002.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<h2><span style=\"color: #4970ae\"><b>\u696d\u754c\u3092\u307e\u305f\u3044\u3060\u30e6\u30fc\u30b9\u30b1\u30fc\u30b9<\/b>\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">T<\/span><span data-contrast=\"auto\">\u3053\u308c\u3089\u306e\u5b9f\u4f8b\u306f\u3001\u4e3b\u8981\u696d\u754c\u306b\u304a\u3051\u308bAI\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u5909\u9769\u529b\u3092\u793a\u3057\u3066\u3044\u307e\u3059\u3002\u5c0f\u58f2\u696d\u304b\u3089\u30d8\u30eb\u30b9\u30b1\u30a2\u306b\u81f3\u308b\u307e\u3067\u3001\u591a\u304f\u306e\u4f01\u696d\u304cAI\u3092\u6d3b\u7528\u3057\u3001\u5fdc\u7b54\u6642\u9593\u306e\u77ed\u7e2e\u3001\u5927\u91cf\u306e\u30b5\u30dd\u30fc\u30c8\u30c1\u30b1\u30c3\u30c8\u306e\u524a\u6e1b\u3001\u305d\u3057\u3066\u30b5\u30fc\u30d3\u30b9\u5168\u4f53\u306e\u6210\u679c\u5411\u4e0a\u306b\u53d6\u308a\u7d44\u3093\u3067\u3044\u307e\u3059\u3002\u901a\u4fe1\u696d\u754c\u306b\u304a\u3051\u308b\u521d\u56de\u30b3\u30f3\u30bf\u30af\u30c8\u3067\u306e\u89e3\u6c7a\u7387\u5411\u4e0a\u3084\u91d1\u878d\u30b5\u30fc\u30d3\u30b9\u306b\u304a\u3051\u308b\u9867\u5ba2\u96e2\u308c\u306e\u6291\u5236\u306a\u3069\u3001\u4eee\u60f3AI\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306f\u6e2c\u5b9a\u53ef\u80fd\u306a\u6210\u679c\u306b\u3088\u3063\u3066\u305d\u306e\u4fa1\u5024\u3092\u8a3c\u660e\u3057\u3066\u3044\u307e\u3059\u3002\u3053\u308c\u3089\u306e\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30c8\u30b7\u30b9\u30c6\u30e0\u304c\u3001\u696d\u754c\u5168\u4f53\u3067\u3069\u306e\u3088\u3046\u306b\u52b9\u7387\u6027\u3068\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u5411\u4e0a\u3055\u305b\u3066\u3044\u308b\u304b\u3092\u63a2\u3063\u3066\u307f\u307e\u3057\u3087\u3046\u3002.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/p>\n<h3><span style=\"color: #4970ae\" data-contrast=\"none\"> \u5c0f\u58f2\u696d\u3068\u96fb\u5b50\u5546\u53d6\u5f15<\/span><\/h3>\n<p><span data-contrast=\"auto\">\u5927\u624b\u30d5\u30a1\u30c3\u30b7\u30e7\u30f3\u5c0f\u58f2\u696d\u8005\u306f\u3001 <\/span><b><span data-contrast=\"auto\">\u4f1a\u8a71\u578bAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8<\/span><\/b><span data-contrast=\"auto\"> \u3053\u308c\u306b\u3088\u308a\u3001\u5e73\u5747\u5fdc\u7b54\u6642\u9593\u304c18\u5206\u304b\u30893\u79d2\u306b\u77ed\u7e2e\u3055\u308c\u307e\u3057\u305f\u3002\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306f2024\u5e74\u306e\u30d6\u30e9\u30c3\u30af\u30d5\u30e9\u30a4\u30c7\u30fc\u4e2d\u306b70%\u4ef6\u306e\u554f\u3044\u5408\u308f\u305b\u3092\u51e6\u7406\u3057\u30014\u4e07\u4ef6\u4ee5\u4e0a\u306e\u30c1\u30b1\u30c3\u30c8\u3092\u56de\u907f\u3057\u3001CSAT\u309222%\u5411\u4e0a\u3055\u305b\u307e\u3057\u305f\u3002.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<h3><span style=\"color: #4970ae\" data-contrast=\"none\"> \u901a\u4fe1<\/span><\/h3>\n<p><span data-contrast=\"auto\">\u901a\u4fe1\u4e8b\u696d\u8005\u306f\u3001 <\/span><b><span data-contrast=\"auto\">\u4eee\u60f3AI\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8<\/span><\/b><span data-contrast=\"auto\"> \u8acb\u6c42\u306b\u95a2\u3059\u308b\u7d1b\u4e89\u3084\u30b5\u30fc\u30d3\u30b9\u505c\u6b62\u3092\u7ba1\u7406\u3059\u308b\u305f\u3081\u306b\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u554f\u3044\u5408\u308f\u305b\u4ef6\u6570\u304c35%\u6e1b\u5c11\u3057\u3001\u521d\u56de\u30b3\u30f3\u30bf\u30af\u30c8\u3067\u306e\u89e3\u6c7a\u7387\u304c50%\u5897\u52a0\u3057\u307e\u3057\u305f\u3002.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<h3><span style=\"color: #4970ae\" data-contrast=\"none\"> \u91d1\u878d\u30b5\u30fc\u30d3\u30b9<\/span><\/h3>\n<p><span data-contrast=\"auto\">\u30d5\u30a3\u30f3\u30c6\u30c3\u30af\u4f01\u696d\u304c\u7d71\u5408\u3057\u305f <\/span><b><span data-contrast=\"auto\">\u9867\u5ba2\u30b5\u30dd\u30fc\u30c8\u306e\u305f\u3081\u306eAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8<\/span><\/b><span data-contrast=\"auto\"> \u30e2\u30d0\u30a4\u30eb\u30a2\u30d7\u30ea\u306b\u7d71\u5408\u3057\u3001\u30ab\u30fc\u30c9\u767a\u884c\u3001\u4e0d\u6b63\u5229\u7528\u8b66\u544a\u3001\u30aa\u30f3\u30dc\u30fc\u30c7\u30a3\u30f3\u30b0\u306b\u95a2\u3059\u308b\u5373\u6642\u5bfe\u5fdc\u3092\u5b9f\u73fe\u3057\u307e\u3057\u305f\u3002\u9867\u5ba2\u96e2\u8131\u7387\u306f6\u30f6\u6708\u306712%\u6e1b\u5c11\u3057\u307e\u3057\u305f\u3002.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<h3><span style=\"color: #4970ae\" data-contrast=\"none\"> \u30d8\u30eb\u30b9\u30b1\u30a2<\/span><\/h3>\n<p><span data-contrast=\"auto\">\u30d8\u30eb\u30b9\u30b1\u30a2SaaS\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306f\u3001 <\/span><b><span data-contrast=\"auto\">AI\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8<\/span><\/b><span data-contrast=\"auto\"> \u60a3\u8005\u69d8\u306e\u4e88\u7d04\u3001\u691c\u67fb\u7d50\u679c\u3001\u4fdd\u967a\u306b\u95a2\u3059\u308b\u554f\u3044\u5408\u308f\u305b\u306b\u5bfe\u5fdc\u3057\u307e\u3059\u3002HIPAA\u306b\u6e96\u62e0\u3057\u3001\u591a\u8a00\u8a9e\u5bfe\u5fdc\u3057\u3066\u3044\u308b\u305f\u3081\u3001\u4e88\u7d04\u306e\u7121\u65ad\u30ad\u30e3\u30f3\u30bb\u30eb\u309228%\u524a\u6e1b\u3057\u307e\u3057\u305f\u3002.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<h2><span style=\"color: #4970ae\"><b>\u5f93\u6765\u306e\u30b5\u30dd\u30fc\u30c8\u3068AI\u3092\u6d3b\u7528\u3057\u305f\u30b5\u30dd\u30fc\u30c8<\/b>\u00a0<\/span><\/h2>\n<table data-tablestyle=\"MsoNormalTable\" data-tablelook=\"1696\">\n<tbody>\n<tr>\n<td style=\"text-align: center\" data-celllook=\"0\"><b><span data-contrast=\"auto\">\u7279\u5fb4<\/span><\/b><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:2,&quot;335551620&quot;:2,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/td>\n<td style=\"text-align: center\" data-celllook=\"0\"><b><span data-contrast=\"auto\">\u5f93\u6765\u306e\u30b5\u30dd\u30fc\u30c8<\/span><\/b><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:2,&quot;335551620&quot;:2,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/td>\n<td style=\"text-align: center\" data-celllook=\"0\"><b><span data-contrast=\"auto\">AI\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8<\/span><\/b><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:2,&quot;335551620&quot;:2,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center\" data-celllook=\"0\"><span data-contrast=\"auto\">\u53ef\u7528\u6027<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:2,&quot;335551620&quot;:2,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/td>\n<td style=\"text-align: center\" data-celllook=\"0\"><span data-contrast=\"auto\">\u55b6\u696d\u6642\u9593\u306e\u307f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:2,&quot;335551620&quot;:2,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/td>\n<td style=\"text-align: center\" data-celllook=\"0\"><span data-contrast=\"auto\">24\u6642\u9593365\u65e5\u3001\u4e16\u754c\u898f\u6a21<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:2,&quot;335551620&quot;:2,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center\" data-celllook=\"0\"><span data-contrast=\"auto\">\u5fdc\u7b54\u6642\u9593<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:2,&quot;335551620&quot;:2,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/td>\n<td style=\"text-align: center\" data-celllook=\"0\"><span data-contrast=\"auto\">\u6570\u5206\u304b\u3089\u6570\u6642\u9593<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:2,&quot;335551620&quot;:2,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/td>\n<td style=\"text-align: center\" data-celllook=\"0\"><span data-contrast=\"auto\">\u79d2<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:2,&quot;335551620&quot;:2,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center\" data-celllook=\"0\"><span data-contrast=\"auto\">\u6599\u91d1<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:2,&quot;335551620&quot;:2,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/td>\n<td style=\"text-align: center\" data-celllook=\"0\"><span data-contrast=\"auto\">\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u30aa\u30fc\u30d0\u30fc\u30d8\u30c3\u30c9\u304c\u9ad8\u3044<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:2,&quot;335551620&quot;:2,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/td>\n<td style=\"text-align: center\" data-celllook=\"0\"><span data-contrast=\"auto\">\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u3042\u305f\u308a\u306e\u30b3\u30b9\u30c8\u304c\u4f4e\u3044<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:2,&quot;335551620&quot;:2,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center\" data-celllook=\"0\"><span data-contrast=\"auto\">\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30bc\u30fc\u30b7\u30e7\u30f3<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:2,&quot;335551620&quot;:2,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/td>\n<td style=\"text-align: center\" data-celllook=\"0\"><span data-contrast=\"auto\">\u624b\u52d5\u3001\u4e00\u8cab\u6027\u304c\u306a\u3044<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:2,&quot;335551620&quot;:2,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/td>\n<td style=\"text-align: center\" data-celllook=\"0\"><span data-contrast=\"auto\">\u30c7\u30fc\u30bf\u99c6\u52d5\u578b\u3001\u30b3\u30f3\u30c6\u30ad\u30b9\u30c8\u578b<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:2,&quot;335551620&quot;:2,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center\" data-celllook=\"0\"><span data-contrast=\"auto\">\u62e1\u5f35\u6027<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:2,&quot;335551620&quot;:2,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/td>\n<td style=\"text-align: center\" data-celllook=\"0\"><span data-contrast=\"auto\">\u4eba\u9593\u306e\u80fd\u529b\u306b\u3088\u3063\u3066\u5236\u9650\u3055\u308c\u308b<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:2,&quot;335551620&quot;:2,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/td>\n<td style=\"text-align: center\" data-celllook=\"0\"><span data-contrast=\"auto\">\u5373\u5ea7\u306b\u62e1\u5f35\u53ef\u80fd<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:2,&quot;335551620&quot;:2,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center\" data-celllook=\"0\"><span data-contrast=\"auto\">\u6b63\u78ba\u3055<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:2,&quot;335551620&quot;:2,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/td>\n<td style=\"text-align: center\" data-celllook=\"0\"><span data-contrast=\"auto\">\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u4f9d\u5b58<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:2,&quot;335551620&quot;:2,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/td>\n<td style=\"text-align: center\" data-celllook=\"0\"><span data-contrast=\"auto\">AI\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u6e08\u307f\u3001\u77e5\u8b58\u30d9\u30fc\u30b9<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:2,&quot;335551620&quot;:2,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span data-contrast=\"auto\">AI \u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306f\u3001\u5f93\u6765\u306e\u9867\u5ba2\u30b5\u30dd\u30fc\u30c8 \u30e2\u30c7\u30eb\u3067\u306f\u5b9f\u73fe\u304c\u96e3\u3057\u3044\u30b9\u30d4\u30fc\u30c9\u3001\u4e00\u8cab\u6027\u3001\u30b3\u30b9\u30c8\u52b9\u7387\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<h2><span style=\"color: #4970ae\"><b>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u306b\u304a\u3051\u308bAI\u5c0e\u5165\u306e\u30d9\u30b9\u30c8\u30d7\u30e9\u30af\u30c6\u30a3\u30b9<\/b>\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u3078\u306eAI\u5c0e\u5165\u306b\u306f\u3001\u52b9\u679c\u3092\u6700\u5927\u5316\u3057\u3001\u6df7\u4e71\u3092\u6700\u5c0f\u9650\u306b\u6291\u3048\u308b\u305f\u3081\u306e\u3001\u7dbf\u5bc6\u304b\u3064\u6226\u7565\u7684\u306a\u30a2\u30d7\u30ed\u30fc\u30c1\u304c\u5fc5\u8981\u3067\u3059\u3002\u307e\u305a\u306f\u3001\u30d1\u30b9\u30ef\u30fc\u30c9\u30ea\u30bb\u30c3\u30c8\u3001\u6ce8\u6587\u8ffd\u8de1\u3001\u30a2\u30ab\u30a6\u30f3\u30c8\u554f\u3044\u5408\u308f\u305b\u306a\u3069\u3001\u30ea\u30b9\u30af\u304c\u4f4e\u304f\u5229\u7528\u983b\u5ea6\u306e\u9ad8\u3044\u30e6\u30fc\u30b9\u30b1\u30fc\u30b9\u306bAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3092\u5c0e\u5165\u3059\u308b\u3053\u3068\u304b\u3089\u59cb\u3081\u307e\u3057\u3087\u3046\u3002\u3053\u308c\u3089\u306e\u30bf\u30b9\u30af\u306f\u3001\u8fc5\u901f\u306a\u6210\u679c\u3092\u793a\u3057\u3001\u95a2\u4fc2\u8005\u306e\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3078\u306e\u4fe1\u983c\u3092\u7bc9\u304f\u306e\u306b\u6700\u9069\u3067\u3059\u3002\u540c\u69d8\u306b\u91cd\u8981\u306a\u306e\u306f\u3001AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3092\u30b7\u30fc\u30e0\u30ec\u30b9\u306b\u4eba\u9593\u306b\u5f15\u304d\u7d99\u3050\u6a5f\u80fd\u3092\u6301\u3064\u3088\u3046\u306b\u8a2d\u8a08\u3059\u308b\u3053\u3068\u3067\u3059\u3002\u8907\u96d1\u306a\u554f\u984c\u3084\u611f\u60c5\u7684\u306a\u30c7\u30ea\u30b1\u30fc\u30c8\u306a\u554f\u984c\u306f\u3001\u72b6\u6cc1\u3092\u5b8c\u5168\u306b\u628a\u63e1\u3057\u305f\u4e0a\u3067\u3001\u30e9\u30a4\u30d6\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306b\u30a8\u30b9\u30ab\u30ec\u30fc\u30b7\u30e7\u30f3\u3055\u308c\u307e\u3059\u3002.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">\u9577\u671f\u7684\u306a\u6210\u529f\u3092\u78ba\u5b9f\u306b\u3059\u308b\u305f\u3081\u306b\u3001\u4f01\u696d\u306f\u30c7\u30fc\u30bf\u30d7\u30e9\u30a4\u30d0\u30b7\u30fc\u3068\u30b3\u30f3\u30d7\u30e9\u30a4\u30a2\u30f3\u30b9\u3092\u6700\u512a\u5148\u306b\u8003\u3048\u3001\u5805\u7262\u306a\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u5bfe\u7b56\u3092\u8b1b\u3058\u3066AI\u5c0e\u5165\u3092GDPR\u3084HIPAA\u306a\u3069\u306e\u898f\u5236\u306b\u6e96\u62e0\u3055\u305b\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u7d99\u7d9a\u7684\u306a\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u306f\u4e0d\u53ef\u6b20\u3067\u3059\u3002AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306f\u3001\u65b0\u3057\u3044\u30a4\u30f3\u30c6\u30f3\u30c8\u3001FAQ\u3001\u30e6\u30fc\u30b6\u30fc\u304b\u3089\u306e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u306b\u57fa\u3065\u3044\u3066\u5b9a\u671f\u7684\u306b\u66f4\u65b0\u3055\u308c\u3001\u52b9\u679c\u3092\u767a\u63ee\u3057\u7d9a\u3051\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u3055\u3089\u306b\u3001\u7d44\u7e54\u306f\u3001\u96e2\u8131\u7387\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\uff08CSAT\uff09\u3001\u5e73\u5747\u51e6\u7406\u6642\u9593\uff08AHT\uff09\u3001\u89e3\u6c7a\u7cbe\u5ea6\u306a\u3069\u306e\u4e3b\u8981\u696d\u7e3e\u8a55\u4fa1\u6307\u6a19\uff08KPI\uff09\u3092\u76e3\u8996\u3057\u3001\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u3092\u8a55\u4fa1\u3057\u3001\u7d99\u7d9a\u7684\u306a\u6539\u5584\u306b\u3064\u306a\u3052\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/p>\n<h2><span style=\"color: #4970ae\"><b>\u5c06\u6765\u306e\u30c8\u30ec\u30f3\u30c9\uff1a\u6b21\u4e16\u4ee3\u306eAI\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8<\/b>\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">\u305d\u306e <\/span><b><span data-contrast=\"auto\">\u9867\u5ba2\u30b5\u30dd\u30fc\u30c8\u306e\u305f\u3081\u306eAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8<\/span><\/b><span data-contrast=\"auto\"> \u6025\u901f\u306b\u9032\u5316\u3057\u3066\u304a\u308a\u3001\u5927\u304d\u306a\u9769\u65b0\u304c\u8fd1\u3065\u3044\u3066\u3044\u307e\u3059\u3002<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"7\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">\u611f\u60c5\u3092\u8a8d\u8b58\u3059\u308b\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8<\/span><\/b><span data-contrast=\"auto\">AI\u306f\u3001\u8a00\u8449\u3060\u3051\u3067\u306a\u304f\u3001\u53e3\u8abf\u3084\u96f0\u56f2\u6c17\u3082\u7406\u89e3\u3057\u3001\u5171\u611f\u7684\u306a\u5fdc\u7b54\u3092\u76f8\u624b\u306b\u63d0\u4f9b\u3059\u308b\u3088\u3046\u306b\u306a\u308b\u3067\u3057\u3087\u3046\u3002.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"7\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">\u97f3\u58f0\u5bfe\u5fdc\u30b5\u30dd\u30fc\u30c8<\/span><\/b><span data-contrast=\"auto\">IVR \u304a\u3088\u3073\u30b9\u30de\u30fc\u30c8 \u30b9\u30d4\u30fc\u30ab\u30fc\u3068\u306e\u7d71\u5408\u306b\u3088\u308a\u3001\u97f3\u58f0\u30d5\u30a1\u30fc\u30b9\u30c8 \u30b5\u30fc\u30d3\u30b9\u304c\u91cd\u8981\u306a\u30c1\u30e3\u30cd\u30eb\u306b\u306a\u308a\u307e\u3059\u3002.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"7\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"3\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">\u30de\u30eb\u30c1\u30e2\u30fc\u30c0\u30ebAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8<\/span><\/b><span data-contrast=\"auto\">: \u8996\u899a\u3001\u97f3\u58f0\u3001\u30c6\u30ad\u30b9\u30c8\u6a5f\u80fd\u3092\u7d44\u307f\u5408\u308f\u305b\u3066\u3001\u3088\u308a\u8c4a\u304b\u306a\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"7\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"4\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30a2\u30b7\u30b9\u30c8\u30c4\u30fc\u30eb<\/span><\/b><span data-contrast=\"auto\">AI \u306f\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306b\u53d6\u3063\u3066\u4ee3\u308f\u308b\u3060\u3051\u3067\u306a\u304f\u3001\u30d7\u30ed\u30f3\u30d7\u30c8\u3001\u63d0\u6848\u3001\u5206\u6790\u306b\u3088\u3063\u3066\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3092\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u30b5\u30dd\u30fc\u30c8\u3057\u307e\u3059\u3002.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #4970ae\"><a style=\"color: #4970ae\" href=\"https:\/\/www.forrester.com\/predictions\/\"><b>\u30d5\u30a9\u30ec\u30b9\u30bf\u30fc<\/b><\/a> <\/span><span data-contrast=\"auto\">\u5e74\u672b\u307e\u3067\u306b\u3001\u9867\u5ba2\u3068\u306e\u3084\u308a\u53d6\u308a\u306e 75% \u306b\u4f55\u3089\u304b\u306e AI \u62e1\u5f35\u304c\u95a2\u4e0e\u3059\u308b\u3088\u3046\u306b\u306a\u308b\u3068\u4e88\u6e2c\u3057\u3066\u3044\u307e\u3059\u3002.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<h2><span style=\"color: #4970ae\"><b>\u611f\u60f3<\/b>\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306f\u3082\u306f\u3084\u672a\u6765\u7684\u306a\u6982\u5ff5\u3067\u306f\u306a\u304f\u30012025\u5e74\u4ee5\u964d\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u6226\u7565\u306e\u4e2d\u6838\u3092\u6210\u3059\u8981\u7d20\u3067\u3059\u3002AI\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3092\u5c0e\u5165\u3059\u308b\u3053\u3068\u3067\u3001\u4f01\u696d\u306f\u3088\u308a\u30b9\u30de\u30fc\u30c8\u3067\u8fc5\u901f\u304b\u3064\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u3092\u901a\u3058\u3066\u3001\u30b5\u30fc\u30d3\u30b9\u54c1\u8cea\u306e\u5411\u4e0a\u3001\u696d\u52d9\u52b9\u7387\u306e\u5411\u4e0a\u3001\u305d\u3057\u3066\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u306e\u5411\u4e0a\u3092\u5b9f\u73fe\u3067\u304d\u307e\u3059\u3002.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">\u4eca\u3053\u305d\u3001\u73fe\u5728\u306e\u30b5\u30dd\u30fc\u30c8\u30a8\u30b3\u30b7\u30b9\u30c6\u30e0\u3092\u8a55\u4fa1\u3059\u308b\u6642\u3067\u3059\u3002\u4f1a\u8a71\u578bAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u8a66\u9a13\u904b\u7528\u3084\u3001AI\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3092\u30b5\u30dd\u30fc\u30c8\u30b9\u30bf\u30c3\u30af\u306b\u7d71\u5408\u3059\u308b\u3053\u3068\u3092\u691c\u8a0e\u3057\u3066\u304f\u3060\u3055\u3044\u3002\u4fe1\u983c\u3067\u304d\u308bAI\u30d7\u30ed\u30d0\u30a4\u30c0\u30fc\u3068\u63d0\u643a\u3057\u3001\u30d6\u30e9\u30f3\u30c9\u306b\u5408\u308f\u305b\u3066\u30ab\u30b9\u30bf\u30de\u30fc\u30b1\u30a2AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3092\u69cb\u7bc9\u3001\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u3001\u62e1\u5f35\u3057\u307e\u3057\u3087\u3046\u3002 <\/span><span data-contrast=\"auto\">\u9867\u5ba2\u306e\u30cb\u30fc\u30ba: <a href=\"https:\/\/wp.eastgate-software.com\/jp\/contact-us\/?utm_source=google&amp;utm_medium=email&amp;utm_campaign=egs_social&amp;utm_content=SEO_Huong\"><strong>\u304a\u554f\u3044\u5408\u308f\u305b<\/strong><\/a>.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">\u9867\u5ba2\u306e\u671f\u5f85\u306f\u5f85\u3063\u3066\u304f\u308c\u307e\u305b\u3093\u3002AI\u6226\u7565\u3082\u540c\u69d8\u3067\u3059\u3002.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>","protected":false},"excerpt":{"rendered":"<p>As customer expectations for fast, personalized, and 24\/7 support continue to rise, businesses are turning to next-generation technologies to transform their service operations. Enter the customer service AI agent\u2014a game-changing solution that blends natural language processing, machine learning, and automation to deliver intelligent, real-time support across channels.\u00a0 This article explores how AI customer support agents are reshaping service operations, the technologies powering them, and why businesses must integrate AI into their support strategies to stay competitive in 2025 and beyond.\u00a0 What Is a Customer Service AI Agent?\u00a0 What Is a Customer Service AI Agent? A customer service AI agent\u2014also known as a virtual AI customer service agent, AI agent for [&hellip;]<\/p>","protected":false},"author":238283293,"featured_media":113544,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_crdt_document":"","inline_featured_image":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1428],"tags":[1598,1597],"class_list":["post-113537","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ai","tag-ai-agent-for-customer-support","tag-customer-service-ai-agent"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.4 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Customer Service AI Agent: Smarter Support for 2025 Success - Eastgate Software<\/title>\n<meta name=\"description\" content=\"Explore how customer service AI agents are transforming support with automation, personalization, and 24\/7 service.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"ja_JP\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Service AI Agent: Smarter Support for 2025 Success\" \/>\n<meta property=\"og:description\" content=\"Explore how customer service AI agents are transforming support with automation, personalization, and 24\/7 service.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/wp.eastgate-software.com\/jp\/customer-service-ai-agent-smarter-support-for-2025-success\/\" \/>\n<meta property=\"og:site_name\" content=\"Eastgate Software\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/EastgateSoftware\/\" \/>\n<meta property=\"article:published_time\" content=\"2025-05-12T07:52:56+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-02T07:06:22+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/i0.wp.com\/wp.eastgate-software.com\/wp-content\/uploads\/2025\/05\/ChatGPT-Image-May-12-2025-02_39_59-PM-e1747036335407.webp?fit=1536%2C932&ssl=1\" \/>\n\t<meta property=\"og:image:width\" content=\"1536\" \/>\n\t<meta property=\"og:image:height\" content=\"932\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"author\" content=\"huongnguyen253\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@EastgateSoft\" \/>\n<meta name=\"twitter:site\" content=\"@EastgateSoft\" \/>\n<meta name=\"twitter:label1\" content=\"\u57f7\u7b46\u8005\" \/>\n\t<meta name=\"twitter:data1\" content=\"huongnguyen253\" \/>\n\t<meta name=\"twitter:label2\" content=\"\u63a8\u5b9a\u8aad\u307f\u53d6\u308a\u6642\u9593\" \/>\n\t<meta name=\"twitter:data2\" content=\"6\u5206\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/wp.eastgate-software.com\\\/customer-service-ai-agent-smarter-support-for-2025-success\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/wp.eastgate-software.com\\\/customer-service-ai-agent-smarter-support-for-2025-success\\\/\"},\"author\":{\"name\":\"huongnguyen253\",\"@id\":\"https:\\\/\\\/wp.eastgate-software.com\\\/#\\\/schema\\\/person\\\/01b8220b50bd555756a737527646a79a\"},\"headline\":\"Customer Service AI Agent: Smarter Support for 2025 Success\",\"datePublished\":\"2025-05-12T07:52:56+00:00\",\"dateModified\":\"2026-04-02T07:06:22+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/wp.eastgate-software.com\\\/customer-service-ai-agent-smarter-support-for-2025-success\\\/\"},\"wordCount\":1122,\"publisher\":{\"@id\":\"https:\\\/\\\/wp.eastgate-software.com\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/wp.eastgate-software.com\\\/customer-service-ai-agent-smarter-support-for-2025-success\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/i0.wp.com\\\/wp.eastgate-software.com\\\/wp-content\\\/uploads\\\/2025\\\/05\\\/ChatGPT-Image-May-12-2025-02_39_59-PM-e1747036335407.webp?fit=1536%2C932&ssl=1\",\"keywords\":[\"ai agent for customer support\",\"customer service ai agent\"],\"articleSection\":[\"AI\"],\"inLanguage\":\"ja\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/wp.eastgate-software.com\\\/customer-service-ai-agent-smarter-support-for-2025-success\\\/\",\"url\":\"https:\\\/\\\/wp.eastgate-software.com\\\/customer-service-ai-agent-smarter-support-for-2025-success\\\/\",\"name\":\"Customer Service AI Agent: Smarter Support for 2025 Success - Eastgate Software\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/wp.eastgate-software.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/wp.eastgate-software.com\\\/customer-service-ai-agent-smarter-support-for-2025-success\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/wp.eastgate-software.com\\\/customer-service-ai-agent-smarter-support-for-2025-success\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/i0.wp.com\\\/wp.eastgate-software.com\\\/wp-content\\\/uploads\\\/2025\\\/05\\\/ChatGPT-Image-May-12-2025-02_39_59-PM-e1747036335407.webp?fit=1536%2C932&ssl=1\",\"datePublished\":\"2025-05-12T07:52:56+00:00\",\"dateModified\":\"2026-04-02T07:06:22+00:00\",\"description\":\"Explore how customer service AI agents are transforming support with automation, personalization, and 24\\\/7 service.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/wp.eastgate-software.com\\\/customer-service-ai-agent-smarter-support-for-2025-success\\\/#breadcrumb\"},\"inLanguage\":\"ja\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/wp.eastgate-software.com\\\/customer-service-ai-agent-smarter-support-for-2025-success\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"ja\",\"@id\":\"https:\\\/\\\/wp.eastgate-software.com\\\/customer-service-ai-agent-smarter-support-for-2025-success\\\/#primaryimage\",\"url\":\"https:\\\/\\\/i0.wp.com\\\/wp.eastgate-software.com\\\/wp-content\\\/uploads\\\/2025\\\/05\\\/ChatGPT-Image-May-12-2025-02_39_59-PM-e1747036335407.webp?fit=1536%2C932&ssl=1\",\"contentUrl\":\"https:\\\/\\\/i0.wp.com\\\/wp.eastgate-software.com\\\/wp-content\\\/uploads\\\/2025\\\/05\\\/ChatGPT-Image-May-12-2025-02_39_59-PM-e1747036335407.webp?fit=1536%2C932&ssl=1\",\"width\":1536,\"height\":932,\"caption\":\"Customer Service AI Agent: Smarter Support for 2025 Success\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/wp.eastgate-software.com\\\/customer-service-ai-agent-smarter-support-for-2025-success\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/wp.eastgate-software.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Customer Service AI Agent: Smarter Support for 2025 Success\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/wp.eastgate-software.com\\\/#website\",\"url\":\"https:\\\/\\\/wp.eastgate-software.com\\\/\",\"name\":\"Eastgate Software\",\"description\":\"A Global Fortune 500 Company&#039;s Strategic Partner\",\"publisher\":{\"@id\":\"https:\\\/\\\/wp.eastgate-software.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/wp.eastgate-software.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"ja\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/wp.eastgate-software.com\\\/#organization\",\"name\":\"Eastgate Software\",\"url\":\"https:\\\/\\\/wp.eastgate-software.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"ja\",\"@id\":\"https:\\\/\\\/wp.eastgate-software.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/wp.eastgate-software.com\\\/wp-content\\\/uploads\\\/2023\\\/09\\\/logo.svg\",\"contentUrl\":\"https:\\\/\\\/wp.eastgate-software.com\\\/wp-content\\\/uploads\\\/2023\\\/09\\\/logo.svg\",\"width\":124,\"height\":36,\"caption\":\"Eastgate Software\"},\"image\":{\"@id\":\"https:\\\/\\\/wp.eastgate-software.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/EastgateSoftware\\\/\",\"https:\\\/\\\/x.com\\\/EastgateSoft\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/wp.eastgate-software.com\\\/#\\\/schema\\\/person\\\/01b8220b50bd555756a737527646a79a\",\"name\":\"huongnguyen253\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"ja\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/21ed2e1167cb8fc59108a43023c298cbe9c81ec2b240fc3b6f8bbf05134975b1?s=96&d=identicon&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/21ed2e1167cb8fc59108a43023c298cbe9c81ec2b240fc3b6f8bbf05134975b1?s=96&d=identicon&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/21ed2e1167cb8fc59108a43023c298cbe9c81ec2b240fc3b6f8bbf05134975b1?s=96&d=identicon&r=g\",\"caption\":\"huongnguyen253\"},\"url\":\"https:\\\/\\\/wp.eastgate-software.com\\\/jp\\\/author\\\/huongnguyen253\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Customer Service AI Agent: Smarter Support for 2025 Success - Eastgate Software","description":"Explore how customer service AI agents are transforming support with automation, personalization, and 24\/7 service.","robots":{"index":"noindex","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"og_locale":"ja_JP","og_type":"article","og_title":"Customer Service AI Agent: Smarter Support for 2025 Success","og_description":"Explore how customer service AI agents are transforming support with automation, personalization, and 24\/7 service.","og_url":"https:\/\/wp.eastgate-software.com\/jp\/customer-service-ai-agent-smarter-support-for-2025-success\/","og_site_name":"Eastgate Software","article_publisher":"https:\/\/www.facebook.com\/EastgateSoftware\/","article_published_time":"2025-05-12T07:52:56+00:00","article_modified_time":"2026-04-02T07:06:22+00:00","og_image":[{"width":1536,"height":932,"url":"https:\/\/i0.wp.com\/wp.eastgate-software.com\/wp-content\/uploads\/2025\/05\/ChatGPT-Image-May-12-2025-02_39_59-PM-e1747036335407.webp?fit=1536%2C932&ssl=1","type":"image\/webp"}],"author":"huongnguyen253","twitter_card":"summary_large_image","twitter_creator":"@EastgateSoft","twitter_site":"@EastgateSoft","twitter_misc":{"\u57f7\u7b46\u8005":"huongnguyen253","\u63a8\u5b9a\u8aad\u307f\u53d6\u308a\u6642\u9593":"6\u5206"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/wp.eastgate-software.com\/customer-service-ai-agent-smarter-support-for-2025-success\/#article","isPartOf":{"@id":"https:\/\/wp.eastgate-software.com\/customer-service-ai-agent-smarter-support-for-2025-success\/"},"author":{"name":"huongnguyen253","@id":"https:\/\/wp.eastgate-software.com\/#\/schema\/person\/01b8220b50bd555756a737527646a79a"},"headline":"Customer Service AI Agent: Smarter Support for 2025 Success","datePublished":"2025-05-12T07:52:56+00:00","dateModified":"2026-04-02T07:06:22+00:00","mainEntityOfPage":{"@id":"https:\/\/wp.eastgate-software.com\/customer-service-ai-agent-smarter-support-for-2025-success\/"},"wordCount":1122,"publisher":{"@id":"https:\/\/wp.eastgate-software.com\/#organization"},"image":{"@id":"https:\/\/wp.eastgate-software.com\/customer-service-ai-agent-smarter-support-for-2025-success\/#primaryimage"},"thumbnailUrl":"https:\/\/i0.wp.com\/wp.eastgate-software.com\/wp-content\/uploads\/2025\/05\/ChatGPT-Image-May-12-2025-02_39_59-PM-e1747036335407.webp?fit=1536%2C932&ssl=1","keywords":["ai agent for customer support","customer service ai agent"],"articleSection":["AI"],"inLanguage":"ja"},{"@type":"WebPage","@id":"https:\/\/wp.eastgate-software.com\/customer-service-ai-agent-smarter-support-for-2025-success\/","url":"https:\/\/wp.eastgate-software.com\/customer-service-ai-agent-smarter-support-for-2025-success\/","name":"Customer Service AI Agent: Smarter Support for 2025 Success - Eastgate Software","isPartOf":{"@id":"https:\/\/wp.eastgate-software.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/wp.eastgate-software.com\/customer-service-ai-agent-smarter-support-for-2025-success\/#primaryimage"},"image":{"@id":"https:\/\/wp.eastgate-software.com\/customer-service-ai-agent-smarter-support-for-2025-success\/#primaryimage"},"thumbnailUrl":"https:\/\/i0.wp.com\/wp.eastgate-software.com\/wp-content\/uploads\/2025\/05\/ChatGPT-Image-May-12-2025-02_39_59-PM-e1747036335407.webp?fit=1536%2C932&ssl=1","datePublished":"2025-05-12T07:52:56+00:00","dateModified":"2026-04-02T07:06:22+00:00","description":"Explore how customer service AI agents are transforming support with automation, personalization, and 24\/7 service.","breadcrumb":{"@id":"https:\/\/wp.eastgate-software.com\/customer-service-ai-agent-smarter-support-for-2025-success\/#breadcrumb"},"inLanguage":"ja","potentialAction":[{"@type":"ReadAction","target":["https:\/\/wp.eastgate-software.com\/customer-service-ai-agent-smarter-support-for-2025-success\/"]}]},{"@type":"ImageObject","inLanguage":"ja","@id":"https:\/\/wp.eastgate-software.com\/customer-service-ai-agent-smarter-support-for-2025-success\/#primaryimage","url":"https:\/\/i0.wp.com\/wp.eastgate-software.com\/wp-content\/uploads\/2025\/05\/ChatGPT-Image-May-12-2025-02_39_59-PM-e1747036335407.webp?fit=1536%2C932&ssl=1","contentUrl":"https:\/\/i0.wp.com\/wp.eastgate-software.com\/wp-content\/uploads\/2025\/05\/ChatGPT-Image-May-12-2025-02_39_59-PM-e1747036335407.webp?fit=1536%2C932&ssl=1","width":1536,"height":932,"caption":"Customer Service AI Agent: Smarter Support for 2025 Success"},{"@type":"BreadcrumbList","@id":"https:\/\/wp.eastgate-software.com\/customer-service-ai-agent-smarter-support-for-2025-success\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/wp.eastgate-software.com\/"},{"@type":"ListItem","position":2,"name":"Customer Service AI Agent: Smarter Support for 2025 Success"}]},{"@type":"WebSite","@id":"https:\/\/wp.eastgate-software.com\/#website","url":"https:\/\/wp.eastgate-software.com\/","name":"Eastgate Software","description":"\u30b0\u30ed\u30fc\u30d0\u30eb\u30d5\u30a9\u30fc\u30c1\u30e5\u30f3500\u4f01\u696d\u306e\u6226\u7565\u7684\u30d1\u30fc\u30c8\u30ca\u30fc","publisher":{"@id":"https:\/\/wp.eastgate-software.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/wp.eastgate-software.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"ja"},{"@type":"Organization","@id":"https:\/\/wp.eastgate-software.com\/#organization","name":"Eastgate Software","url":"https:\/\/wp.eastgate-software.com\/","logo":{"@type":"ImageObject","inLanguage":"ja","@id":"https:\/\/wp.eastgate-software.com\/#\/schema\/logo\/image\/","url":"https:\/\/wp.eastgate-software.com\/wp-content\/uploads\/2023\/09\/logo.svg","contentUrl":"https:\/\/wp.eastgate-software.com\/wp-content\/uploads\/2023\/09\/logo.svg","width":124,"height":36,"caption":"Eastgate Software"},"image":{"@id":"https:\/\/wp.eastgate-software.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/EastgateSoftware\/","https:\/\/x.com\/EastgateSoft"]},{"@type":"Person","@id":"https:\/\/wp.eastgate-software.com\/#\/schema\/person\/01b8220b50bd555756a737527646a79a","name":"\u30d5\u30aa\u30f3\u30b0\u30a8\u30f3253","image":{"@type":"ImageObject","inLanguage":"ja","@id":"https:\/\/secure.gravatar.com\/avatar\/21ed2e1167cb8fc59108a43023c298cbe9c81ec2b240fc3b6f8bbf05134975b1?s=96&d=identicon&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/21ed2e1167cb8fc59108a43023c298cbe9c81ec2b240fc3b6f8bbf05134975b1?s=96&d=identicon&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/21ed2e1167cb8fc59108a43023c298cbe9c81ec2b240fc3b6f8bbf05134975b1?s=96&d=identicon&r=g","caption":"huongnguyen253"},"url":"https:\/\/wp.eastgate-software.com\/jp\/author\/huongnguyen253\/"}]}},"jetpack_featured_media_url":"https:\/\/i0.wp.com\/wp.eastgate-software.com\/wp-content\/uploads\/2025\/05\/ChatGPT-Image-May-12-2025-02_39_59-PM-e1747036335407.webp?fit=1536%2C932&ssl=1","jetpack_shortlink":"https:\/\/wp.me\/pf8Ne8-txf","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/wp.eastgate-software.com\/jp\/wp-json\/wp\/v2\/posts\/113537","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wp.eastgate-software.com\/jp\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/wp.eastgate-software.com\/jp\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/wp.eastgate-software.com\/jp\/wp-json\/wp\/v2\/users\/238283293"}],"replies":[{"embeddable":true,"href":"https:\/\/wp.eastgate-software.com\/jp\/wp-json\/wp\/v2\/comments?post=113537"}],"version-history":[{"count":10,"href":"https:\/\/wp.eastgate-software.com\/jp\/wp-json\/wp\/v2\/posts\/113537\/revisions"}],"predecessor-version":[{"id":120121,"href":"https:\/\/wp.eastgate-software.com\/jp\/wp-json\/wp\/v2\/posts\/113537\/revisions\/120121"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/wp.eastgate-software.com\/jp\/wp-json\/wp\/v2\/media\/113544"}],"wp:attachment":[{"href":"https:\/\/wp.eastgate-software.com\/jp\/wp-json\/wp\/v2\/media?parent=113537"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/wp.eastgate-software.com\/jp\/wp-json\/wp\/v2\/categories?post=113537"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/wp.eastgate-software.com\/jp\/wp-json\/wp\/v2\/tags?post=113537"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}