{"id":120093,"date":"2026-04-03T10:00:13","date_gmt":"2026-04-03T03:00:13","guid":{"rendered":"https:\/\/wp.eastgate-software.com\/?p=120093"},"modified":"2026-04-02T12:03:35","modified_gmt":"2026-04-02T05:03:35","slug":"kpmg-ai-agent-playbook-reveals-enterprise-value-gap","status":"publish","type":"post","link":"https:\/\/wp.eastgate-software.com\/de\/kpmg-ai-agent-playbook-reveals-enterprise-value-gap\/","title":{"rendered":"KPMG AI agent playbook reveals enterprise value gap"},"content":{"rendered":"<p><span data-contrast=\"auto\">Der<\/span><span data-contrast=\"auto\"> KPMG AI agent playbook shows that enterprise AI investment is accelerating, but measurable business value is still lagging. KPMG reports that organisations plan to spend an average of $186 million on AI over the next year, but only 11% of AI agents have successfully scaled to deliver enterprise-wide outcomes. <\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">This does not mean AI is failing. Instead, it highlights a structural gap between experimentation and real operational transformation. While 64% of organisations say AI is delivering &#8220;meaningful&#8221; results, most of these gains remain incremental and do not significantly impact margins or long-term efficiency.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">KPMG identifies a clear divide between AI leaders and other organisations. Among leaders, 82% report strong business value from AI, compared to 62% of their peers. The difference lies in how AI is deployed. Most enterprises layer AI tools onto their existing workflows, whereas leading organisations redesign processes first and then deploy AI agents to operate within them. As a result, these agents can automate decisions, coordinate workflows across functions, and generate real-time insights that drive compounding efficiency gains.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">At the same time, governance plays a critical role in scaling AI successfully. More mature organisations embed governance directly in deployment, enabling faster adoption and greater confidence in managing risks. Without this foundation, companies often struggle with integration complexity, hidden infrastructure costs, and inconsistent AI performance.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Die wichtigsten Erkenntnisse sind:<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Only 11% of enterprises have scaled AI agents effectively.<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">Process redesign matters more than tool adoption.<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\">Governance enables faster and safer AI scaling.<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"4\" data-aria-level=\"1\"><span data-contrast=\"auto\">Integration and infrastructure remain major hidden costs.<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">Ultimately, the KPMG AI agent playbook stresses<\/span><span data-contrast=\"auto\">\u00a0that AI success depends less on how much\u00a0organisations\u00a0invest and more on how effectively they redesign systems around AI agents.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">Quelle:<\/span><\/b><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/p>\n<p><a href=\"https:\/\/www.artificialintelligence-news.com\/news\/kpmg-inside-ai-agent-playbook-enterprise-margin-gains\/\"><span data-contrast=\"none\">https:\/\/www.artificialintelligence-news.com\/news\/kpmg-inside-ai-agent-playbook-enterprise-margin-gains\/<\/span><\/a><span data-contrast=\"auto\">\u00a0<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/p>","protected":false},"excerpt":{"rendered":"<p>The KPMG AI agent playbook shows that enterprise AI investment is accelerating, but measurable business value is still lagging. KPMG reports that organisations plan to spend an average of $186 million on AI over the next year, but only 11% of AI agents have successfully scaled to deliver enterprise-wide outcomes. \u00a0 This does not mean [&hellip;]<\/p>","protected":false},"author":238283293,"featured_media":120095,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_crdt_document":"","inline_featured_image":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1584],"tags":[1488,1564,1769],"class_list":["post-120093","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tech-enthusiast","tag-ai","tag-ai-agent","tag-kpmg"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.4 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>KPMG AI agent playbook reveals enterprise value gap - Eastgate Software<\/title>\n<meta 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