{"id":113418,"date":"2025-05-09T10:00:24","date_gmt":"2025-05-09T10:00:24","guid":{"rendered":"https:\/\/wp.eastgate-software.com\/?p=113418"},"modified":"2025-06-17T03:26:08","modified_gmt":"2025-06-17T03:26:08","slug":"agentic-ai-set-to-transform-customer-service-and-sales-by-2030","status":"publish","type":"post","link":"https:\/\/wp.eastgate-software.com\/de\/agentic-ai-set-to-transform-customer-service-and-sales-by-2030\/","title":{"rendered":"Agentic AI soll Kundenservice und Vertrieb bis 2030 revolutionieren"},"content":{"rendered":"<p><span style=\"color: #000000\">Agentenbasierte KI entwickelt sich rasant zu einem Gamechanger im Kundenservice. Prognosen zufolge wird der Markt bis 2030 ein Volumen von 1,6 Billionen US-Dollar erreichen. Laut Gartner k\u00f6nnten KI-Agenten bis 2029 80,1 Billionen US-Dollar routinem\u00e4\u00dfiger Kundendienstanfragen ohne menschliches Eingreifen l\u00f6sen, was einen dramatischen Wandel in der Art und Weise signalisiert, wie Unternehmen Support und Kundenbindung angehen.\u00a0<\/span><\/p>\n<p><span style=\"color: #000000\">Im Gegensatz zu herk\u00f6mmlichen Chatbots bieten KI-Agenten dynamische, personalisierte Erlebnisse, indem sie den Kontext selbstst\u00e4ndig analysieren, mehrstufige Prozesse ausf\u00fchren und Empfehlungen individuell anpassen. Experten von Constellation Research und Forrester heben hervor, dass KI-Agenten den Kundennutzen steigern, indem sie Zeit sparen, Probleme proaktiv angehen und durch Automatisierung die Betriebskosten senken. Unternehmen profitieren von einem geringeren Personalbedarf und einer h\u00f6heren Effizienz, insbesondere in Callcentern und Serviceprozessen.\u00a0<\/span><\/p>\n<p><span style=\"color: #000000\">Das Potenzial ist zwar enorm, doch die aktuelle Generation von KI-Systemen befindet sich noch in der Entwicklung. Branchenf\u00fchrer warnen davor, dass die Technologie \u00fcber starre, skriptbasierte Interaktionen hinauswachsen muss, um zuverl\u00e4ssige und empathische L\u00f6sungen zu liefern. Schlecht implementierte Systeme k\u00f6nnen versagen, insbesondere wenn emotionale Intelligenz oder differenziertes Urteilsverm\u00f6gen gefragt sind.\u00a0<\/span><\/p>\n<p><span style=\"color: #000000\">KI-Agenten halten auch im Vertrieb Einzug. Unternehmen nutzen bereits automatisierte Tools, um personalisierte Kundenansprache, Demo-Terminvereinbarung und Nachfassaktionen durchzuf\u00fchren und so Vertriebsteams f\u00fcr wirkungsvolle Kundengespr\u00e4che freizustellen. Der COO von Vidyard betont, dass KI-Agenten im gesamten Vertriebsprozess selbstst\u00e4ndig relevante Kundeninteraktionen ausl\u00f6sen k\u00f6nnen, was die Kundenbindung erh\u00f6ht und den Gesch\u00e4ftsabschluss beschleunigt.\u00a0<\/span><\/p>\n<p><span style=\"color: #000000\">Eine erfolgreiche Implementierung h\u00e4ngt jedoch von qualitativ hochwertigen Daten ab. Experten betonen, dass Echtzeit-Personalisierung umfassende Kundenprofile voraussetzt, die Verhaltens- und Absichtsdaten beinhalten. Ungenaue oder veraltete Daten bergen das Risiko, das Kundenerlebnis zu beeintr\u00e4chtigen und das Vertrauen zu untergraben.\u00a0<\/span><\/p>\n<p><span style=\"color: #000000\">Da die Kundenerwartungen parallel zu den F\u00e4higkeiten der KI steigen, m\u00fcssen Unternehmen sicherstellen, dass ihre KI-Strategien datenbasiert, transparent und mit menschlicher Kontrolle abgestimmt sind. Unternehmen, denen diese Integration gelingt, verschaffen sich einen strategischen Vorteil durch h\u00f6here Kundenzufriedenheit, st\u00e4rkere Kundenbindung und gr\u00f6\u00dfere operative Agilit\u00e4t.\u00a0<\/span><\/p>\n<p><span style=\"color: #000000\" data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/p>\n<p><span style=\"color: #000000\"><b>Quelle:<\/b>\u00a0<\/span><\/p>\n<p><a href=\"https:\/\/www.crmbuyer.com\/story\/agentic-ai-poised-to-become-customer-service-darling-177439.html?__hstc=8228397.cbe7a3a03489c49131d9a40f0909459b.1745229294955.1746167049280.1746415755589.3&amp;__hssc=8228397.1.1746415755589&amp;__hsfp=1042411294\"><span data-contrast=\"none\">https:\/\/www.crmbuyer.com\/story\/agentic-ai-poised-to-become-customer-service-darling-177439.html?__hstc=8228397.cbe7a3a03489c49131d9a40f0909459b.1745229294955.1746167049280.1746415755589.3&amp;__hssc=8228397.1.1746415755589&amp;__hsfp=1042411294<\/span><\/a><span data-contrast=\"auto\">\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>","protected":false},"excerpt":{"rendered":"<p>Agentic AI is rapidly emerging as a game-changer in customer service, with forecasts projecting a $47.1 billion market by 2030. According to Gartner, AI agents could resolve 80% of routine customer service inquiries without human input by 2029, signaling a dramatic shift in how businesses approach support and engagement.\u00a0 Unlike traditional chatbots, AI agents offer [&hellip;]<\/p>","protected":false},"author":238283293,"featured_media":113420,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_crdt_document":"","inline_featured_image":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1584],"tags":[],"class_list":["post-113418","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tech-enthusiast"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.4 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Agentic AI Set to Transform Customer Service and Sales by 2030 - Eastgate Software<\/title>\n<meta name=\"description\" content=\"Agentic AI is rapidly emerging as a game-changer in customer service, with forecasts projecting a $47.1 billion market by 2030.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Agentic AI Set to Transform Customer Service and Sales by 2030\" \/>\n<meta property=\"og:description\" content=\"Agentic AI is rapidly emerging as a game-changer in customer service, with forecasts projecting a $47.1 billion market by 2030.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/wp.eastgate-software.com\/de\/agentic-ai-set-to-transform-customer-service-and-sales-by-2030\/\" \/>\n<meta property=\"og:site_name\" content=\"Eastgate Software\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/EastgateSoftware\/\" \/>\n<meta property=\"article:published_time\" content=\"2025-05-09T10:00:24+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-06-17T03:26:08+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/wp.eastgate-software.com\/wp-content\/uploads\/2025\/05\/ChatGPT-Image-May-5-2025-10_56_38-AM-1024x683.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1024\" \/>\n\t<meta property=\"og:image:height\" content=\"683\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"huongnguyen253\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@EastgateSoft\" \/>\n<meta name=\"twitter:site\" content=\"@EastgateSoft\" \/>\n<meta name=\"twitter:label1\" content=\"Verfasst von\" \/>\n\t<meta name=\"twitter:data1\" content=\"huongnguyen253\" \/>\n\t<meta name=\"twitter:label2\" content=\"Gesch\u00e4tzte Lesezeit\" \/>\n\t<meta name=\"twitter:data2\" content=\"2\u00a0Minuten\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/wp.eastgate-software.com\\\/agentic-ai-set-to-transform-customer-service-and-sales-by-2030\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/wp.eastgate-software.com\\\/agentic-ai-set-to-transform-customer-service-and-sales-by-2030\\\/\"},\"author\":{\"name\":\"huongnguyen253\",\"@id\":\"https:\\\/\\\/wp.eastgate-software.com\\\/#\\\/schema\\\/person\\\/01b8220b50bd555756a737527646a79a\"},\"headline\":\"Agentic AI Set to Transform Customer Service and Sales by 2030\",\"datePublished\":\"2025-05-09T10:00:24+00:00\",\"dateModified\":\"2025-06-17T03:26:08+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/wp.eastgate-software.com\\\/agentic-ai-set-to-transform-customer-service-and-sales-by-2030\\\/\"},\"wordCount\":310,\"publisher\":{\"@id\":\"https:\\\/\\\/wp.eastgate-software.com\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/wp.eastgate-software.com\\\/agentic-ai-set-to-transform-customer-service-and-sales-by-2030\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/i0.wp.com\\\/wp.eastgate-software.com\\\/wp-content\\\/uploads\\\/2025\\\/05\\\/ChatGPT-Image-May-5-2025-10_56_38-AM.png?fit=1536%2C1024&ssl=1\",\"articleSection\":[\"Tech Enthusiast\"],\"inLanguage\":\"de\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/wp.eastgate-software.com\\\/agentic-ai-set-to-transform-customer-service-and-sales-by-2030\\\/\",\"url\":\"https:\\\/\\\/wp.eastgate-software.com\\\/agentic-ai-set-to-transform-customer-service-and-sales-by-2030\\\/\",\"name\":\"Agentic AI Set to Transform Customer Service and Sales by 2030 - Eastgate Software\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/wp.eastgate-software.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/wp.eastgate-software.com\\\/agentic-ai-set-to-transform-customer-service-and-sales-by-2030\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/wp.eastgate-software.com\\\/agentic-ai-set-to-transform-customer-service-and-sales-by-2030\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/i0.wp.com\\\/wp.eastgate-software.com\\\/wp-content\\\/uploads\\\/2025\\\/05\\\/ChatGPT-Image-May-5-2025-10_56_38-AM.png?fit=1536%2C1024&ssl=1\",\"datePublished\":\"2025-05-09T10:00:24+00:00\",\"dateModified\":\"2025-06-17T03:26:08+00:00\",\"description\":\"Agentic AI is rapidly emerging as a game-changer in customer service, with forecasts projecting a $47.1 billion market by 2030.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/wp.eastgate-software.com\\\/agentic-ai-set-to-transform-customer-service-and-sales-by-2030\\\/#breadcrumb\"},\"inLanguage\":\"de\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/wp.eastgate-software.com\\\/agentic-ai-set-to-transform-customer-service-and-sales-by-2030\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"de\",\"@id\":\"https:\\\/\\\/wp.eastgate-software.com\\\/agentic-ai-set-to-transform-customer-service-and-sales-by-2030\\\/#primaryimage\",\"url\":\"https:\\\/\\\/i0.wp.com\\\/wp.eastgate-software.com\\\/wp-content\\\/uploads\\\/2025\\\/05\\\/ChatGPT-Image-May-5-2025-10_56_38-AM.png?fit=1536%2C1024&ssl=1\",\"contentUrl\":\"https:\\\/\\\/i0.wp.com\\\/wp.eastgate-software.com\\\/wp-content\\\/uploads\\\/2025\\\/05\\\/ChatGPT-Image-May-5-2025-10_56_38-AM.png?fit=1536%2C1024&ssl=1\",\"width\":1536,\"height\":1024,\"caption\":\"Agentic AI Set to Transform Customer Service and Sales by 2030\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/wp.eastgate-software.com\\\/agentic-ai-set-to-transform-customer-service-and-sales-by-2030\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/wp.eastgate-software.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Agentic AI Set to Transform Customer Service and Sales by 2030\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/wp.eastgate-software.com\\\/#website\",\"url\":\"https:\\\/\\\/wp.eastgate-software.com\\\/\",\"name\":\"Eastgate Software\",\"description\":\"A Global Fortune 500 Company&#039;s Strategic Partner\",\"publisher\":{\"@id\":\"https:\\\/\\\/wp.eastgate-software.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/wp.eastgate-software.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"de\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/wp.eastgate-software.com\\\/#organization\",\"name\":\"Eastgate Software\",\"url\":\"https:\\\/\\\/wp.eastgate-software.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"de\",\"@id\":\"https:\\\/\\\/wp.eastgate-software.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/wp.eastgate-software.com\\\/wp-content\\\/uploads\\\/2023\\\/09\\\/logo.svg\",\"contentUrl\":\"https:\\\/\\\/wp.eastgate-software.com\\\/wp-content\\\/uploads\\\/2023\\\/09\\\/logo.svg\",\"width\":124,\"height\":36,\"caption\":\"Eastgate Software\"},\"image\":{\"@id\":\"https:\\\/\\\/wp.eastgate-software.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/EastgateSoftware\\\/\",\"https:\\\/\\\/x.com\\\/EastgateSoft\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/wp.eastgate-software.com\\\/#\\\/schema\\\/person\\\/01b8220b50bd555756a737527646a79a\",\"name\":\"huongnguyen253\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"de\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/21ed2e1167cb8fc59108a43023c298cbe9c81ec2b240fc3b6f8bbf05134975b1?s=96&d=identicon&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/21ed2e1167cb8fc59108a43023c298cbe9c81ec2b240fc3b6f8bbf05134975b1?s=96&d=identicon&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/21ed2e1167cb8fc59108a43023c298cbe9c81ec2b240fc3b6f8bbf05134975b1?s=96&d=identicon&r=g\",\"caption\":\"huongnguyen253\"},\"url\":\"https:\\\/\\\/wp.eastgate-software.com\\\/de\\\/author\\\/huongnguyen253\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Agentic AI Set to Transform Customer Service and Sales by 2030 - Eastgate Software","description":"Agentic AI is rapidly emerging as a game-changer in customer service, with forecasts projecting a $47.1 billion market by 2030.","robots":{"index":"noindex","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"og_locale":"de_DE","og_type":"article","og_title":"Agentic AI Set to Transform Customer Service and Sales by 2030","og_description":"Agentic AI is rapidly emerging as a game-changer in customer service, with forecasts projecting a $47.1 billion market by 2030.","og_url":"https:\/\/wp.eastgate-software.com\/de\/agentic-ai-set-to-transform-customer-service-and-sales-by-2030\/","og_site_name":"Eastgate Software","article_publisher":"https:\/\/www.facebook.com\/EastgateSoftware\/","article_published_time":"2025-05-09T10:00:24+00:00","article_modified_time":"2025-06-17T03:26:08+00:00","og_image":[{"width":1024,"height":683,"url":"https:\/\/wp.eastgate-software.com\/wp-content\/uploads\/2025\/05\/ChatGPT-Image-May-5-2025-10_56_38-AM-1024x683.png","type":"image\/png"}],"author":"huongnguyen253","twitter_card":"summary_large_image","twitter_creator":"@EastgateSoft","twitter_site":"@EastgateSoft","twitter_misc":{"Verfasst von":"huongnguyen253","Gesch\u00e4tzte Lesezeit":"2\u00a0Minuten"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/wp.eastgate-software.com\/agentic-ai-set-to-transform-customer-service-and-sales-by-2030\/#article","isPartOf":{"@id":"https:\/\/wp.eastgate-software.com\/agentic-ai-set-to-transform-customer-service-and-sales-by-2030\/"},"author":{"name":"huongnguyen253","@id":"https:\/\/wp.eastgate-software.com\/#\/schema\/person\/01b8220b50bd555756a737527646a79a"},"headline":"Agentic AI Set to Transform Customer Service and Sales by 2030","datePublished":"2025-05-09T10:00:24+00:00","dateModified":"2025-06-17T03:26:08+00:00","mainEntityOfPage":{"@id":"https:\/\/wp.eastgate-software.com\/agentic-ai-set-to-transform-customer-service-and-sales-by-2030\/"},"wordCount":310,"publisher":{"@id":"https:\/\/wp.eastgate-software.com\/#organization"},"image":{"@id":"https:\/\/wp.eastgate-software.com\/agentic-ai-set-to-transform-customer-service-and-sales-by-2030\/#primaryimage"},"thumbnailUrl":"https:\/\/i0.wp.com\/wp.eastgate-software.com\/wp-content\/uploads\/2025\/05\/ChatGPT-Image-May-5-2025-10_56_38-AM.png?fit=1536%2C1024&ssl=1","articleSection":["Tech Enthusiast"],"inLanguage":"de"},{"@type":"WebPage","@id":"https:\/\/wp.eastgate-software.com\/agentic-ai-set-to-transform-customer-service-and-sales-by-2030\/","url":"https:\/\/wp.eastgate-software.com\/agentic-ai-set-to-transform-customer-service-and-sales-by-2030\/","name":"Agentic AI Set to Transform Customer Service and Sales by 2030 - Eastgate Software","isPartOf":{"@id":"https:\/\/wp.eastgate-software.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/wp.eastgate-software.com\/agentic-ai-set-to-transform-customer-service-and-sales-by-2030\/#primaryimage"},"image":{"@id":"https:\/\/wp.eastgate-software.com\/agentic-ai-set-to-transform-customer-service-and-sales-by-2030\/#primaryimage"},"thumbnailUrl":"https:\/\/i0.wp.com\/wp.eastgate-software.com\/wp-content\/uploads\/2025\/05\/ChatGPT-Image-May-5-2025-10_56_38-AM.png?fit=1536%2C1024&ssl=1","datePublished":"2025-05-09T10:00:24+00:00","dateModified":"2025-06-17T03:26:08+00:00","description":"Agentic AI is rapidly emerging as a game-changer in customer service, with forecasts projecting a $47.1 billion market by 2030.","breadcrumb":{"@id":"https:\/\/wp.eastgate-software.com\/agentic-ai-set-to-transform-customer-service-and-sales-by-2030\/#breadcrumb"},"inLanguage":"de","potentialAction":[{"@type":"ReadAction","target":["https:\/\/wp.eastgate-software.com\/agentic-ai-set-to-transform-customer-service-and-sales-by-2030\/"]}]},{"@type":"ImageObject","inLanguage":"de","@id":"https:\/\/wp.eastgate-software.com\/agentic-ai-set-to-transform-customer-service-and-sales-by-2030\/#primaryimage","url":"https:\/\/i0.wp.com\/wp.eastgate-software.com\/wp-content\/uploads\/2025\/05\/ChatGPT-Image-May-5-2025-10_56_38-AM.png?fit=1536%2C1024&ssl=1","contentUrl":"https:\/\/i0.wp.com\/wp.eastgate-software.com\/wp-content\/uploads\/2025\/05\/ChatGPT-Image-May-5-2025-10_56_38-AM.png?fit=1536%2C1024&ssl=1","width":1536,"height":1024,"caption":"Agentic AI Set to Transform Customer Service and Sales by 2030"},{"@type":"BreadcrumbList","@id":"https:\/\/wp.eastgate-software.com\/agentic-ai-set-to-transform-customer-service-and-sales-by-2030\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/wp.eastgate-software.com\/"},{"@type":"ListItem","position":2,"name":"Agentic AI Set to Transform Customer Service and Sales by 2030"}]},{"@type":"WebSite","@id":"https:\/\/wp.eastgate-software.com\/#website","url":"https:\/\/wp.eastgate-software.com\/","name":"Eastgate Software","description":"Strategischer Partner eines globalen Fortune-500-Unternehmens","publisher":{"@id":"https:\/\/wp.eastgate-software.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/wp.eastgate-software.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"de"},{"@type":"Organization","@id":"https:\/\/wp.eastgate-software.com\/#organization","name":"Eastgate Software","url":"https:\/\/wp.eastgate-software.com\/","logo":{"@type":"ImageObject","inLanguage":"de","@id":"https:\/\/wp.eastgate-software.com\/#\/schema\/logo\/image\/","url":"https:\/\/wp.eastgate-software.com\/wp-content\/uploads\/2023\/09\/logo.svg","contentUrl":"https:\/\/wp.eastgate-software.com\/wp-content\/uploads\/2023\/09\/logo.svg","width":124,"height":36,"caption":"Eastgate Software"},"image":{"@id":"https:\/\/wp.eastgate-software.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/EastgateSoftware\/","https:\/\/x.com\/EastgateSoft"]},{"@type":"Person","@id":"https:\/\/wp.eastgate-software.com\/#\/schema\/person\/01b8220b50bd555756a737527646a79a","name":"huongnguyen253","image":{"@type":"ImageObject","inLanguage":"de","@id":"https:\/\/secure.gravatar.com\/avatar\/21ed2e1167cb8fc59108a43023c298cbe9c81ec2b240fc3b6f8bbf05134975b1?s=96&d=identicon&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/21ed2e1167cb8fc59108a43023c298cbe9c81ec2b240fc3b6f8bbf05134975b1?s=96&d=identicon&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/21ed2e1167cb8fc59108a43023c298cbe9c81ec2b240fc3b6f8bbf05134975b1?s=96&d=identicon&r=g","caption":"huongnguyen253"},"url":"https:\/\/wp.eastgate-software.com\/de\/author\/huongnguyen253\/"}]}},"jetpack_featured_media_url":"https:\/\/i0.wp.com\/wp.eastgate-software.com\/wp-content\/uploads\/2025\/05\/ChatGPT-Image-May-5-2025-10_56_38-AM.png?fit=1536%2C1024&ssl=1","jetpack_shortlink":"https:\/\/wp.me\/pf8Ne8-tvk","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/wp.eastgate-software.com\/de\/wp-json\/wp\/v2\/posts\/113418","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wp.eastgate-software.com\/de\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/wp.eastgate-software.com\/de\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/wp.eastgate-software.com\/de\/wp-json\/wp\/v2\/users\/238283293"}],"replies":[{"embeddable":true,"href":"https:\/\/wp.eastgate-software.com\/de\/wp-json\/wp\/v2\/comments?post=113418"}],"version-history":[{"count":2,"href":"https:\/\/wp.eastgate-software.com\/de\/wp-json\/wp\/v2\/posts\/113418\/revisions"}],"predecessor-version":[{"id":113421,"href":"https:\/\/wp.eastgate-software.com\/de\/wp-json\/wp\/v2\/posts\/113418\/revisions\/113421"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/wp.eastgate-software.com\/de\/wp-json\/wp\/v2\/media\/113420"}],"wp:attachment":[{"href":"https:\/\/wp.eastgate-software.com\/de\/wp-json\/wp\/v2\/media?parent=113418"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/wp.eastgate-software.com\/de\/wp-json\/wp\/v2\/categories?post=113418"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/wp.eastgate-software.com\/de\/wp-json\/wp\/v2\/tags?post=113418"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}